Bright Horizons at Banner Baywood

Reviews

• SM

  Silas Monroe

  Sep 11, 2025
  4.0
  Everything was taken care of so well. I’ll be recommending this place to friends.
• JV

  justine velez

  Jul 23, 2025
  5.0
  We’ve been at bright horizons for three months in the twos room and have just started our infant this week. Prior to bright horizons, we were at a different facility since my oldest was 6 months. What sets this center apart is several things: 1. The smaller class sizes and structure have helped my cautious toddler feel more comfortable and happy going to school. 2. The full staff from the director to office managers to teachers treat us like family.. whether it’s accommodating our sons very big emotions or going out of their way to get him emotional support loveys, I feel as though they care about his and our happiness as much as we do. 3. The cleanliness - the kids are taught how to properly wash their hands and the center takes sterilization very seriously. We are so happy we found this center and actually feel good about leaving our kids in their hands.
• CM

  Christina McNeilis

  Oct 12, 2021
  5.0
  We are so glad to have our son here. He loves going to school every day, and the staff are exceptional. Highly recommend this facility!! Update: After one year here and two different classrooms, I cannot recommend this place enough. They are so incredibly caring, fun, and just all-around wonderful people. My son has learned so much, has great friends, and loves coming to school every day. We are now moving out of state, and I am so sad to say goodbye to this place.
• KB

  KI Bogs

  Jun 18, 2021
  5.0
  Hello, I wanted to share my personal experiences with Bright Horizons at Banner Baywood (BH). I am an admittedly overprotective, overly concerned, 1st time mom and when it came time for my 2 year old to go to childcare, (and BTW there IS a difference in daycare versus childcare and BH is a childcare, MUCH better), I was extremely apprehensive in letting her go just anywhere with just anyone. My husband and I visited/interviewed literally 7 different childcare facilities in our area and researched/called about 15 others. Trust me when I say I interviewed them inside and out and with MANY questions. I had a notebook and all. Please let me tell you....there was something off or not conducive to my desires for my child's childcare amongst each of them....UNTIL I found bright horizons. My daughter has been going to BH at Banner for 2 months. The staff at BH is AMAZING, truly. I had a food sensitivity issue for a bit with my child and they were ON IT being kind, understanding, safe, and efficient. The center director, Michelle, is customer oriented and so down to earth and helpful. She talks to parents and interacts....pretty great! Kristin, the health and safety director, is super calm, kind, and is doing an incredible job helping to keep my daughter and all other littles and staff safe during this trying time of covid....Kristin has been more than fair in working with my family's issues, questions, and schedule. Very genuinely caring customer service and much appreciated great communication. Even when she is busy, she still says hello and calls the kiddos by their names...like, EVERY kid! My daughter and I were almost exclusively together for over a year due to covid and she is shy anyways, so she does NOT like being away from me. Separation anxiety to the max. I'm telling you, her teacher, Ms. Jessene, is AMAZING!!! She has such a calm, caring, considerate personality, my daughter took to her in like 2 days!!! That has NEVER happened before, and not even to this day. My daughter literally loves her! My daughter has such fun at BH, and gets to do a lot of fun, learning activities. For example, Father's Day is coming up, they gave her a white mug to color as a gift for her dad and put tissue paper around it and all in a white bag that she also colored! Come on!! SO GREAT!!!! Please hear me when I tell you I see, hear, and feel how much this BH staff cares for these kids. Also, as an awesome side note, my daughter only said about 6 words and signed around 100 words before attending BH....I was worried for her .....but first of all, the staff knows some basic sign, and they also know how to engage my daughter and help her communicate.....my daughter has been talking a LOT more since attending BH, like 50 plus words in 1 month. Coincidence? Growth Spurt? Yeah, maybe. But research has shown, the staff promotes, and my heart believes, that play based learning, and singing, and reading help kiddos develop! I'm super happy 😄 Okay, so BH is indeed a bit more expensive than a lot of the others places I looked at. But honestly, it is worth it to me and my family. I TRUST them with my only precious little girl. Trust is hard to come by in general, let alone with someone else caring for your kid all day. So many other I integral and wonderful staff. Between the truly caring staff, great communication, fairness in management, how great everyone is with my kiddo, and honestly in addition... the 3 provided meals a day. (Listen, not having to make all these meals and snacks everyday is fabulous! So having BH take care of it is awesome. Many places either don't provide food, or, do, but don't provide dinner.) So, in summary, finally, absolutely 💯% YES I recommend BH at Banner. I have no affiliation with Banner nor anyone at BH other than being a now confident and happy momma bear to my baby who happily attends BH. At the very least, schedule an interview with them! There is so much to love and appreciate about BH at Banner!!! Best wishes!
• LA

  Lynn Allen

  Feb 18, 2019
  5.0
  I loved my daughter going here. I was employed at Banner baywood and they did payroll deductions. That made payments easier. Also my daughter was always excited to go to and she was always happy when I picked her up. I wish they had more locations in the east valley.

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