Our staff at Fair Haven is dedicated to creating the ideal living environment for both independent living and assisted living residents. Residents who desire an independent living experience will find new residences, complete with all the luxuries of home. Those who need the added assistance of assisted living find self-directed, care-based living in our newly-added revolutionary households, where community is encouraged, and a member of our friendly, experienced staff is always available to assist as much or as little as needed.
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Maria's exceptional service.
Cleanliness
The facility is frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.
Pricing
Customers generally found the storage rates to be competitive and reasonable compared to other facilities in the area.
Customer Service Issues
Some reviews indicated significant issues with customer service, including rude interactions and problems with billing practices.
Access Hours
Several customers expressed dissatisfaction with the limited access hours, finding them inconvenient.
JB
Josh Benson
Feb 13, 2026
5.0
Nurse Rochandra & social worker Alexis took great care of my grandad highly recommend
JW
Jennifer Williams
Feb 11, 2026
5.0
My dad moved into Fair Haven assisted living and I found his apartment to be spacious and inviting. It made the transition to a new place really easy. The nursing personnel and staff were wonderful. My dad also spent some time in their rehab facility after hospital stays and they got him quickly back on his feet. He continued to have therapy once he was discharged back to assisted living. Everyone kept me informed and genuinely treated my dad like family. I highly recommend fair haven assisted living.
DD
David Defee
Jan 15, 2026
5.0
Defee david room 6313 said that Riley n tee are the hardest worker n he said that heat went out n they fix it n he love coming out n the dinner room n watch how hard we work n said ann is the hardest worker n said that she always there on time
MH
Maria Heigl
Dec 28, 2025
5.0
My father-in-law recently stayed in Fair Haven Rehab floor 2. Many people were very attentive to him and always treated him with kindness. This was certainly a hard time for our family going through this, but Erika the social worker and the nurses like Simone and Jessica made it so much easier on us. Therapy really helped my FIL. I would certainly recommend Fair Haven Rehab especially floor 2 I commend them for all of their hard work.
BB
Brenda Banks
Dec 19, 2025
5.0
My husband's stay at Fair Haven Rehab went very well. The third floor team was very interested and caring to the needs of my husband. Both therapists, Josh and Henely worked diligently with him. They got him back up and moving independently in a short time. Thanks to the both of you. Thank you Nurse Ann for always entering the room with a smile and having a positive attitude.
I can't forget the food. My husband said , "it was very good," thanks to ( T) the cook. Riley, thank you for all you do.
Thanks to everyone on third floor for making my husband's stay as well as mine a pleasant one
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