North Richland KinderCare

Reviews

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  Amanda Davis

  Mar 18, 2026
  5.0
  I absolutely love this site! Currently my infant daughter attends this facility. My son attended a few years ago. Both experiences have been nothing but loving, caring, and positive for not just my kids but myself as well. My daughter is always happy to see her teachers in the morning. The communications is also fantastic! The teachers are always sending pictures and updates through the app. The teachers and administrative team are far better than any other daycare my children have attended and I would recommend this site to anyone looking for exceptional care!
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  stephanie houghtaling

  Mar 13, 2026
  5.0
  My two kids have been at the North Richland KinderCare for about six months, and we’ve had a great experience! The staff is very patient, caring, and communicates well. My kids come home happy and excited to share what they learned. I feel confident knowing they’re in a safe, supportive environment every day.
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  Ariana Hubbard

  Feb 6, 2026
  1.0
  When we first started daycare here 2 years ago it was great. I however want to share my experience now. We just recently left KinderCare due to the lack of responsibility this daycare has. We had 3 kids there and one of my kids is Autistic, and he’s non-verbal. After one of our favorite people left to pursue greater things for themself, the daycare its self fell DOWNHILL. My special needs boy would come home daily with unexplained marking all over his body and no one could explain where they came from so they ultimately blamed him. Blamed he was doing it to himself. I brought it to management and they told me they’d look into it and when we spoke again she blatantly blamed him for hurting himself. He had bruises between his legs, bites on his back his forearm, cuts all over his body’s etc. His behavior also worsened badly after this. He became super combative. He wasn’t as combative before he would be easily redirected. But now he fights, hits, kicks, and shoves. We believe the reason he’s become more violent because they always max out his classroom.The teacher that he initially has is awesome, but there are other teachers that just scream, snatch cups out of his hands(I’ve seen a teacher do it and gave a half ass apology), grab and pull him, hide his support stuff animal in a closet where he couldn’t see it and more. As a parent that’s not something we want to see. I don’t think this daycare is a safe center anymore. We have been away from this daycare for almost a week and all marking in my son are gone and nothing new has appeared. From 2 years ago we are completely DISSATISFIED! And do not recommend this daycare anymore! We would give negative stars if possible. This daycare is ran unprofessional, and the director Angel will make up rules for who she sees fit. She claims she loves children, but I have seen her yell at staff members to move kids around so she doesn’t have to step up and help her team. She just sits in the office 90% of the time.
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  Susan Asmussen

  Jun 17, 2024
  5.0
  Our kiddos have been enrolled at KinderCare in North Richland since 2019. Both children have been enrolled since they were infants, and they have been in the infant, toddler, Discovery, Preschool, and Pre-K programs. While sometimes the communications in the past from upper management were frustrating, and there were some difficult closures to navigate, I have always had excellent communication with the staff in the classroom and any face to face conversations with the staff onsite. Any concerns I have had I have received immediate resolve when I have spoken to staff. The staff are personable, polite, and inviting. Our children are excited to go "to school" and interact with their friends, try new activities, and learn, and their excitement and comfortability with the center matters to me. Edit: I wanted to update this review from last year. Since the review there has been a turnover in management in the front office, and I am very happy with the changes I have seen in the centre. There have been improvements in communications, new and exciting center activities like book fair, and just a pleasant atmosphere all around. Still five stars, but my concerns with upper management are no longer.
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  Dieter Olson

  May 30, 2023
  1.0
  Sketchy billing. Do not put down a deposit to hold a spot. They will tell you deposit is refundable and then if you back out will ghost you. Eventually they get back to us to tell us the deposit was actually non-refundable and we should talk to corporate with any complaints. They entire time they refused to give us the number to contact the "director" of the facility who was in charge of billing. They will continue to pass you up the chain and tell you they will have them call (they won’t call). The whole place seems extremely sketchy. In the process of applying the daycare was closed for an entire week due to the water heater being down. The building is old and looks run down. We showed up for a scheduled tour and the management had already left for the day and completely forgot about us. Was not impressed with any of the staff we saw at the facility when we showed up for the appointment. If you want to warehouse your child in an old building and be charged questionable fees and have random cancellations of availability this is the place for you. Every parent we have talked to since our issue has had similar negative experiences with the facility. Regret ever dealing with them but there are limited spots available for childcare. This is probably the only reason they can stay in business.

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