North Richland KinderCare

Reviews

• MB

  Mya Boss

  Sep 25, 2025
  1.0
  Very disappointed with how our experience was. I was very nervous about sending my kids to a daycare. During bath time we saw a bite mark on my one year old daughter’s back. We were not told about our child getting bite. This was about three weeks ago and the mark is still there. It’s very concerning as a parent because the way this bite mark lasted, you know she was held and bite for a while. It bruised and scabbed. I don’t believe this teacher was in the classroom at the time. When I asked if they had camera footage of where the teacher was at this time I was ignored. The teacher said there was a moment where she kept crying and didn’t calm down? As a parent I would have checked the body to see if my child was hurt. And if the teacher was in the classroom then she would have heard my daughter screaming and seen the bite. They tried saying that the kid probably bite then ran. If it was just a quick bite then it wouldn’t have bruised and scabbed the way it did. So where was the teacher? Still today I not received a call from the director. I truly think they only wanted our money and didn’t care about the safety of my children.
• DB

  Dezma Barajas

  Jun 14, 2024
  5.0
  We have been coming here for years and the staff are very nice! Any questions I have they are very quick to respond through the app and the teachers are very easy to work with. I’m very happy with this center and my kiddos have loved coming here.
• SG

  Samantha Garcia

  Jun 11, 2024
  5.0
  The teachers are amazing & always treat my baby with love. Plus Michelle & Angel are amazing! They always work with me with anything I may need!
• DO

  Dieter Olson

  May 30, 2023
  1.0
  Sketchy billing. Do not put down a deposit to hold a spot. They will tell you deposit is refundable and then if you back out will ghost you. Eventually they get back to us to tell us the deposit was actually non-refundable and we should talk to corporate with any complaints. They entire time they refused to give us the number to contact the "director" of the facility who was in charge of billing. They will continue to pass you up the chain and tell you they will have them call (they won’t call). The whole place seems extremely sketchy. In the process of applying the daycare was closed for an entire week due to the water heater being down. The building is old and looks run down. We showed up for a scheduled tour and the management had already left for the day and completely forgot about us. Was not impressed with any of the staff we saw at the facility when we showed up for the appointment. If you want to warehouse your child in an old building and be charged questionable fees and have random cancellations of availability this is the place for you. Every parent we have talked to since our issue has had similar negative experiences with the facility. Regret ever dealing with them but there are limited spots available for childcare. This is probably the only reason they can stay in business.

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