LN
lexy nation
Feb 19, 2026
We’ve had such a wonderful experience at KinderCare! The staff is absolutely amazing—warm, welcoming, and incredibly professional. From day one, they made our family feel comfortable and confident in our choice.
Communication has been excellent. The teachers and directors I keep us well-informed about daily activities, milestones, and anything important happening in the classroom. It’s clear they truly value keeping parents involved and updated.
Most importantly, my kids are genuinely happy and look forward to going every single day. That says everything. The teachers truly care about their students and treat them with patience, kindness, and encouragement. You can tell they love what they do, and it shows in the positive, nurturing environment they create.
After six months of my child attending this daycare (Kennydale Kindercare), I feel I have gained a thorough understanding of how this facility operates. As a concerned parent, I have made the decision to withdraw my child and enroll her elsewhere. I believe it is important to share the reasons behind this decision, as they reflect significant concerns regarding care and cleanliness.
Key Concerns
Toy Cleaning Practices
Although the daycare claims that toys are wiped down after each use, I have repeatedly observed otherwise. On several occasions, I witnessed children putting toys in their mouths without those toys being cleaned afterward. Additionally, many toys I have handled felt sticky and had hair stuck to them, which raises serious hygiene concerns.
Hand Washing Standards
Proper hand washing is essential for preventing illness. While there is a sink in the classroom, I have noticed there is no soap available. Washing hands with water alone is insufficient to stop the spread of disease and infection.
Communication Barriers
On multiple evenings, there is only one caregiver present, which is understandable when fewer children remain. However, I have found it impossible to communicate about incidents or concerns because the caregiver does not speak English. This language barrier makes it extremely difficult to address important matters regarding my child’s well-being.
Frequent Illnesses
Over the past six weeks, the daycare has experienced a concerning number of illnesses, including rotavirus, chickenpox, hand, foot, and mouth disease, and pinworms. My child has missed approximately one week out of every four due to these outbreaks. When I raised these concerns, I was told that “it’s the same in every daycare.” However, after contacting other local daycares (such as Kiddie Academy and Goddard), I found that they do not have similar issues.
Lack of Professional Cleaning
Unlike other daycares, your facility does not employ professional cleaners. Other centers have nightly professional cleaning routines, which help maintain a safe and sanitary environment for the children.
Also, every time I picked her up from daycare, she had snot and other things all over her face, it doesn’t appear that they pay attention and wipe it’s not off their face while when I pick up my child from daycare from another facility, her face is always clean.
As parents, we entrust our children’s safety and well-being to daycare providers. Given these ongoing concerns, I could not continue to leave my child in this environment.
I hope this feedback is taken seriously and leads to improvements for the benefit of all children in this daycare.
LS
Lauren Springer
Feb 22, 2019
Kennydale KinderCare is fantastic! My son started in their infant program and is now in their preschool program. The teachers really care about the kids and parents. Leaving your child with a stranger is scary for any parent, but the staff and teachers at Kennydale KC are empathetic, hands on, and ready to help. My son has food allergies, asthma, and eczema - the staff went above and beyond to understand his needs and become educated in how to care for my son. Whenever I was nervous, I could always call up the center and speak to my son's teacher for an update. They are lovely people and I'm thankful for all the support they've given my family.
MO
Michelle Owens
Feb 16, 2018
There was a period of turnover - which is why others rated low. But that happens anywhere. There's different management now. I have recommended multiple families here and will continue to do so. The teachers are the absolute best best best. They love all the kids like their own, and teach them all day every day. It isn't just a daycare where the kids run and play with no structure. Management is awesome. They truly care about the parents and their concerns, comments, suggestions, etc. I would never take my kids elsewhere. My two children thrive here - they are happy, they love going every day, they learn so much and they adore their teachers. I can't say enough positive things about this daycare/preschool. Highly highly recommend.
SR
Saida Rakhimova
Dec 21, 2016
I will not recommend this daycare. First of all the teachers keep changing all the time, and they don't even give notice and teachers working there most of them are young and unexperienced at least in toddler C group. In addition, the place is not clean, when you enter to facility it looks clean but inside the rooms are gross specially toys are accumulated with dust and they are sticky. They don't wash kids hands before meal or after changing diaper or potty. The sink has been out of soup for 1 week, and finally I told the teacher how come you guys don't keep soap, don't you have to wash your and kids hands. My comments won't end here. My daughter had been there for 4 months, during that time she had stomach bug 3 times, non stop runny nose and cold. The reason for that they let my daughter to play in the water or puddle when they go outside and her sleeves will get wet, they don't even change her clothes. Many times when I went to pick her up her sleeves are wet socked in the water. Seriously, I cant tolerate this, I don't know where teacher are looking at. Ok, finally I pulled her out from this daycare and gave my 2 weeks notice, the management didn't event bother to ask me the reason we are leaving. Lastly, I requested the copy of my immunization form and Lannete, director said they never received it, although she confirmed that she received on our first day. Even they didn't receive why she didn't bring to my attention, it didn't make sense that my daughter was attending that daycare for 4 months and they didn't have her immunization form. I am sure it is against the law, but I guess they don't care. Anyway, please stay away from this daycare. they don't care about your child, all they want is to get their paycheck, that is it.