Soapstone KinderCare

Reviews

• AW

  Anonymously Written

  Jan 29, 2026
  1.0
  I am writing to formally express my concerns regarding the quality of service and management here at Soapstone. Unfortunately, my experience has not met the standards that were promised or reasonably expected. Over time, I have observed several issues that are concerning, including but not limited to: * Lack of clear communication from management * Unprofessional behavior and poor responsiveness to concerns raised * Inadequate handling of complaints and follow-up * Frequent staff changes and poor organization * Unprofessionalism of speaking poorly to the staff, I have witnessed a multiple occasion, the vulgar language of which the management speaks to her employees. * Whenever I drop off my child, we are early birds there is never any management around to discuss any issues when I pick up in the afternoon it’s a rare occasion where there are sitting in the front and available. * Management doesn’t make the center feel welcoming as other schools or businesses. These issues have caused significant frustration and concern, particularly as they relate to the safety, well-being, and development of the children in your care. I expect daycare management to maintain a safe, respectful, and well-organized environment. Thank you for your attention to this matter. I look forward to your prompt response.
• KR

  Karen Reyes

  Jul 16, 2024
  5.0
  This place is amazing! My son loves all the staff and he is extremely well taken care of! Everyone here is friendly and welcoming and you can tell they all love kids!
• EK

  Emily Koth

  Feb 24, 2021
  5.0
  Our daughter has been attending kindercare on soapstone since she was 4 months old, and since starting, she has blossomed into a social, well adjusted, bright baby. Due to her being born during a pandemic, we were concerned about the level of socialization about our daughter getting. We participated in a virtual tour which was facilitated by Ms. Bee and immediately felt comfortable and assured in our daughters safety. The facility is small, which is helpful to encourage a sense of community and family. Our daughter has been happy, safe and is hitting all of her milestones early! Kindercare has been amazing with their communication, and send daily pictures and videos of our daughter playing and interacting with others--which is very comforting to a first time mom. Ms. Bee and Ms. Jena are always there to greet us and communicate anything of note during the day. We love soapstone kindercare and recommend it to anyone looking!
• NS

  Nicole Steph

  Jul 30, 2019
  5.0
  We love the KinderCare on soapstone I have a son in the 4s class who is apart of the the phonics program and since starting it's such an improvement I can hear it in his speech in the way he expresses himself wouldn't suggest a better place I have four children that love it.
• PJ

  PBC Designs By JT

  Feb 15, 2019
  5.0
  I came in for a tour a few weeks ago and the Director and Assistant Director sold me from the minute I sat down in their office. This center had a warm and welcoming feel. Me and my husband just moved here from Texas and we were looking for a child care facility that would feel like home. The staff definitely makes us feel comfortable with leaving our son there all day. We love our new center.

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