Brigham Young University's Office of Information Technology partners with campus departments and university leadership to improve digital experiences that affect BYU students, employees, faculty, and guests. We take our role very seriously, and work hard to improve our products, services, employees, and processes to maximize the value we provide to the university.
I was notified via email that the Wyview student apartments would experience a 5 minute Internet outage. After several hours without Internet, my husband and I called BYU IT to report the issue. They said they would call us back and never did. The next day we called again and were bounced back and forth between several IT offices, each one claiming that it was the other's area of expertise and they didn't know anything about the issues. A ticket was only created after calling on the second day of experiencing problems, and now we are probably going to have to go all weekend without Internet. If they would just send someone to our apartment like they said they would, this issue could be resolved quickly. Very frustrating and disappointing experience.
KB
Kelsey Berteaux
Nov 7, 2017
5.0
BYU's IT Office is genuinely striving to improve and has made significant strides in upping its services and quality over the past several years.
DS
David Shepard
Jul 1, 2016
5.0
BYU IT service is fantastic. they will help you out with whatever you need.
Frequently Asked Questions About Information Technology Building (ITB)
What is the main purpose of the Information Technology Building (ITB) at BYU?
The ITB partners with campus departments and university leadership to improve digital experiences for BYU students, employees, faculty, and guests.
Where is the Information Technology Building (ITB) located?
It is located at 1388 N University Ave, Provo, UT 84604, USA.
What are the operating hours of the Information Technology Building (ITB)?
The ITB is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I contact the Information Technology Building (ITB) at BYU?
You can reach them by phone at +1 801-422-4000 or visit their website at https://oit.byu.edu/.
What categories best describe the Information Technology Building (ITB)?
The ITB falls under the categories of University and Academic department.
Which nearby coffee shop can I visit before or after my visit to the ITB?
You can visit Dutch Bros Coffee, a nearby coffee shop offering coffee, tea, and smoothies, conveniently located near the ITB building.
Are there any dining options near the ITB?
Yes, nearby restaurants include Chipotle Mexican Grill, Sweeto Burrito, Tai Chi Bubble Tea, and Real Famous BBQ, offering a variety of cuisines for visitors.
Where can I find medical or dental services near the ITB?
Nearby options include Holmes, Brad L DDS, Dr. Steven Flick DMD, Stone Dermatology, Utah Valley Pediatrics, and several other dentists and doctors.
Is there a counseling or mental health service near the ITB?
Yes, Michael D. Nelson, CMHC and Preferred Family Clinic provide counseling and mental health services close to the ITB.
What should visitors know about the timezone of the Information Technology Building (ITB)?
The ITB operates in the America/Denver timezone, which is important for scheduling and contacting the office.