Hazel Dell KinderCare South

Reviews

• NK

  Nurzada Kalmamatova

  Jul 15, 2026
  1.0
  Very disappointed with this KinderCare. When I called using my name and my children's names, I was told there were no openings. However, another caller asking about children of the same ages with different names was told that openings were available immediately. This experience made me feel that my family was subjected to discrimination. I hope KinderCare investigates this situation and treats all families fairly.
• CD

  Carrie D'Andrea

  Apr 11, 2026
  1.0
  I am sharing my experience to alert other parents to recurring safety and ratio concerns at this facility. During drop-off, I observed a single teacher alone with seven infants. The Washington state ratio is 1:4. During this time, I witnessed one infant being fed a bottle while lying flat on the floor and another infant left to feed themselves unattended in a chair. Both are significant safety and choking hazards Management denied the headcount I observed, claiming only five infants were present and enrolled. However, this is the second time I have encountered ratio issues here. During my child’s first week, the center was reported for having nine infants in one room. At that time, the director stated they were unaware of the current state laws regarding maximum group sizes, which was concerning for a licensed facility. The facility confirmed they do not have security cameras. Given the repeated ratio violations and the lack of transparency regarding staffing, I have filed a report with DCYF and corporate. I do not wish to be contacted by KinderCare regarding this matter.
• BD

  Bridget Dominguez

  Mar 20, 2026
  4.0
  I can’t say enough great things about this daycare and the staff. My two children attend here, and the care they receive is truly amazing. My daughter Nayeli is 5 and in the school age classroom with Colleen, and she absolutely loves it. Colleen is such a caring and attentive teacher. My younger child, Soulia, is 19 months and in Christina’s classroom. Christina is incredibly patient, nurturing, and engaging with the kids. It gives me so much peace of mind knowing Soulia is in such good hands.
• CS

  Cheraiah Stroud

  Feb 27, 2026
  5.0
  My child has been coming here since they were 3months old, now 3years old. The staff and teachers have been amazing! If I ever have a concern or question they get right on top of it! Staff is friendly and caring. My child is excited to show up here everyday! My favorite thing about KinderCare, is the app. The updates and check ins give me so much relief, knowing my child is properly cared for.
• SH

  Sequyoah Harris

  Feb 26, 2026
  5.0
  A few months ago, I made the decision to enroll my children here, and I was honestly very nervous because of my child’s disabilities and a past negative experience at another center. From the moment I walked through the doors, I felt a sense of warmth and reassurance. Danielle was incredibly kind, patient, and genuinely listened to every concern I had. She was thorough when showing us around, explaining each classroom’s routine and providing visual schedules outside the rooms — which meant so much to me as a parent who values structure and clarity. What truly stands out is how Danielle and Ariel have worked closely together to ensure the teachers are properly trained and fully understand how to support and accommodate my child’s needs. Their compassion, communication, and dedication have given me such peace of mind. I am so grateful for the outstanding staff and the inclusive, caring environment they provide. I highly recommend this KinderCare to any parent looking for a place where their child will be truly seen, supported, and cared for.

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