Kennydale KinderCare

Reviews

• MS

  Maggie Stan

  Jun 30, 2026
  1.0
  I have been trying to resolve an ongoing noise issue with the nearby daycare in a respectful and reasonable manner, but unfortunately my experience has been disappointing. When I called the main customer service number, I spoke with a very kind representative who assured me that the district manager would contact me to discuss my concerns. Unfortunately, I never received that callback. I also spoke with the school manager directly. In my experience, the conversation was dismissive rather than productive. I explained that the prolonged, high-pitched screaming from a few children echoes throughout the surrounding apartment community and has become a daily disruption for nearby residents. I was told that the children are allowed to scream as a form of self-expression. While I understand the importance of allowing children to express themselves, I believe there should also be reasonable consideration for the people who live nearby and are affected by the constant noise. I work from home several days each week, and the screaming is loud enough to be heard clearly inside my apartment, even with the windows closed. This has become a recurring quality-of-life issue. If this continues without any effort to address it, I will have no choice but to contact the local police non-emergency line to request a welfare check whenever I hear prolonged screaming that reasonably causes concern. When children are screaming continuously at such an extreme volume, it can be difficult for nearby residents to distinguish normal play from a child who may genuinely need help. I sincerely hope the daycare will work with the surrounding community so that this situation can be resolved without further escalation.
• LN

  lexy nation

  Feb 19, 2026
  5.0
  We’ve had such a wonderful experience at KinderCare! The staff is absolutely amazing—warm, welcoming, and incredibly professional. From day one, they made our family feel comfortable and confident in our choice. Communication has been excellent. The teachers and directors I keep us well-informed about daily activities, milestones, and anything important happening in the classroom. It’s clear they truly value keeping parents involved and updated. Most importantly, my kids are genuinely happy and look forward to going every single day. That says everything. The teachers truly care about their students and treat them with patience, kindness, and encouragement. You can tell they love what they do, and it shows in the positive, nurturing environment they create.
• RK

  Robyn Kwon

  Jan 31, 2026
  2.0
  After six months of my child attending this daycare (Kennydale Kindercare), I feel I have gained a thorough understanding of how this facility operates. As a concerned parent, I have made the decision to withdraw my child and enroll her elsewhere. I believe it is important to share the reasons behind this decision, as they reflect significant concerns regarding care and cleanliness. Key Concerns Toy Cleaning Practices Although the daycare claims that toys are wiped down after each use, I have repeatedly observed otherwise. On several occasions, I witnessed children putting toys in their mouths without those toys being cleaned afterward. Additionally, many toys I have handled felt sticky and had hair stuck to them, which raises serious hygiene concerns. Hand Washing Standards Proper hand washing is essential for preventing illness. While there is a sink in the classroom, I have noticed there is no soap available. Washing hands with water alone is insufficient to stop the spread of disease and infection. Communication Barriers On multiple evenings, there is only one caregiver present, which is understandable when fewer children remain. However, I have found it impossible to communicate about incidents or concerns because the caregiver does not speak English. This language barrier makes it extremely difficult to address important matters regarding my child’s well-being. Frequent Illnesses Over the past six weeks, the daycare has experienced a concerning number of illnesses, including rotavirus, chickenpox, hand, foot, and mouth disease, and pinworms. My child has missed approximately one week out of every four due to these outbreaks. When I raised these concerns, I was told that “it’s the same in every daycare.” However, after contacting other local daycares (such as Kiddie Academy and Goddard), I found that they do not have similar issues. Lack of Professional Cleaning Unlike other daycares, your facility does not employ professional cleaners. Other centers have nightly professional cleaning routines, which help maintain a safe and sanitary environment for the children. Also, every time I picked her up from daycare, she had snot and other things all over her face, it doesn’t appear that they pay attention and wipe it’s not off their face while when I pick up my child from daycare from another facility, her face is always clean. As parents, we entrust our children’s safety and well-being to daycare providers. Given these ongoing concerns, I could not continue to leave my child in this environment. I hope this feedback is taken seriously and leads to improvements for the benefit of all children in this daycare.
• BG

  Brikaya Grigsby

  Jan 16, 2019
  5.0
  Everyone here works hard and truly cares about your children, from the teachers to the directer (Ronna) everyone goes above and beyond. My daughter has been in the daycare since she was 6 months and I don’t plan on leaving especially because of how amazing the director is she makes sure the building is clean and a safe environment but most importantly she keeps you engaged in what’s going on with your child, any questions you have she will answer. It’s really great having someone who truly cares about your children, I will choose this daycare over anyother daycares any day!
• ZS

  Zoe S

  Jul 31, 2018
  4.0
  I feel like the other reviews on here are a bit ridiculous. First of all, toddlers in general are dirty, sticky little people that not only wash their hands poorly but also like to play in the sink. Which is why their hands are probably wet and why the toys are sticky by the end of the day. I have been there at the end when they are cleaning everything so I know it happens! I have also dropped off early when everything is neat and tidy in the rooms. This is our first day in the toddler discovery room and there IS soap in the low sinks. Probably because the kids are older and know not to play with and eat the soap. Pretty sure just about everyone with a kid around two (Todd C room age) would agree that leaving soap out for 13 two year olds would be a flipping disaster! As for your kids getting sick during cold season when they start daycare, really?? Kids get colds all the time. The only reason this isn't a five star is because the tissue they offer is like the scratchiest stuff I have ever used (It's like wiping sandpaper across your face) and the free crackers they offer get all over my car. These are the only things worth complaint. Show some appreciation for the people that wipe your kid's butt and snotty nose all day so that you can go to work!

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