Primrose School of Round Rock

Reviews

• TP

  Tesni Phillips

  Jul 1, 2026
  5.0
  We absolutely LOVE Primrose! All of the staff is incredible, kind, caring, and friendly- from the teachers to the admin and daycare director and everyone else who works at this location. Our daughter loves it here, and seeing her smile and giggle as we enter the school really makes us happy and confident in our choice of childcare. The staff are also great about uploading notes and photos to the app so we are always informed about our child's activities, needs, diet, and more. They are also very communicative regarding any small incidents that happen like a little bump or if our daughter seems to be unwell, which we really appreciate as they tend to bump themselves a lot at this age so the open communication is much appreciated. It is also helpful with our pediatrician, as the school notifies us the moment they notice a rash or a temperature- allowing us to give our pediatrician exact details to help with our daughter's care. We love it here and couldn't recommend it more :)
• ER

  Elisa de los Reyes

  Jun 18, 2026
  5.0
  We have had such a wonderful experience with this preschool, and I can’t say enough good things about the care and support they provide. Mrs. Ligia, the director, truly went above and beyond for my family during an emergency situation. At a time when we really needed help, she stepped in with kindness, understanding, and urgency—and I will always be grateful for that. The teachers who care for my son are incredibly nurturing, patient, and attentive. It gives me so much peace of mind knowing he is in a safe, loving environment every day. You can genuinely feel how much they care about the children. This preschool has been such a blessing to our family, and I highly recommend it to anyone looking for a place where their child will be truly cared for.
• RD

  Rachael Desmond

  Jun 15, 2026
  5.0
  We LOVE Primrose. We have had our 3 and 1 year old here for about six months after trying several other daycares in NW Austin, and have felt so at home. The teachers, directors, and even the chef really love our kids, and we feel great dropping them off there every day. Our toddler loves his teachers and has learned a lot. He has loved doing extracurriculars during school like soccer shots and kids elevated. Our baby has really adapted well to daycare because her teachers were so sweet and patient helping her transition in the beginning. There is a good variety of healthy food options for the kids. Teachers update the app often with food, potty, and photos so we are up to date on the kids day.
• JC

  Jenn Cunha

  May 11, 2026
  5.0
  Great school! I am writing to share my positive experience with Primrose School of Round Rock. I have been thoroughly impressed with the environment and the level of care provided. The school truly lives up to its name by offering a secure, intelligent, and attentive atmosphere for its students. It has been a wonderful experience, and I highly recommend the school to others seeking a dedicated educational setting.
• AC

  Anna Correa

  Feb 5, 2026
  1.0
  My kid attended this daycare briefly. They told me that Ms. Joel, one of the assistants/teachers, grabbed their arm very tightly and hard. I immediately reported the incident to the director. Unfortunately, no action was taken,no apology, no follow-up, and no assurance that it wouldn’t happen again. The classrooms are also very crowded, with more than 23 children at times, which raises serious questions about proper supervision. Multiple times (more than three) when I picked up my kid, I saw other children crying on the floor in the playground area, with no staff member helping, comforting, or even acknowledging them. I also learned from another person that my own kid had been crying at the playground and was “grounded” (put in time-out), yet every single day when I asked the assistant teacher how their day went, she always replied that “everything was good” and never once mentioned any crying, distress, or disciplinary actions. Feeling that my child’s emotional and physical well-being was not being prioritized, I decided to withdraw them right away. I am very worried about the other children still attending. Parents should be extra careful and look for better options.

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