KinderCare of Mt. Olive

Reviews

• CL

  C Long

  Jan 25, 2026
  1.0
  HEAD LICE. Yes, you read that correctly. My child came home twice with head lice in as many months. My child was with KinderCare for 2.5yrs and this was one of several issues. It was the final straw for us and we withdrew her from enrollment immediately despite not having a child care back up plan as my husband and I are beyond words as to how angry, disappointed and disgusted we are with this latest incident. A scripted email went out to the parents on 12/22 advising that a child in another class had lice, was seeking treatment, they were deep cleaning classrooms etc. The issue is that kids/classes move from room to room a LOT. We brush our child’s hair twice a day as is as her hair is long and we pay close attention to her scalp as she has sensitive skin. As a result of that email, we started checking her when came home from school each day. Her hair/scalp was clear on 12/22. The next day, she came home with no fewer than 10 adult lice in her hair. Within the half hr of finding the first bug, my husband returned from Target with treatment for the whole family. After that we thoroughly washing EVERYTHING and quarantined into garbage bags what we couldn’t wash. We all remained home after the holidays as we were sick with the flu. During that time, we continued to monitor our hair, change bedding etc. She returned to school on 1/12 after almost 3weeks at home, she was home long enough to confirm treatment had worked. We continued to check her hair/scalp but as there had been no further updates, we hoped the exposure issue at school had been resolved. School texts me on 1/20 to call them, they inform me that they think they saw more bugs in her hair. I immediately went to get her from school and brought her home for inspection. She had several stage 1 & 2 nymphs in her hair- meaning once again, whatever or whomever she came into contact with, was infested. For my child to have as many bugs in her hair as she did on BOTH occasions, there is no way that others were not affected. We notified the school both times and that was the only time there was additional communication to the parents of the age group. The teacher seeing my frustration when picking my daughter up said “yeah, they like clean hair”… as if that were a silver lining! There was another incident over a year ago in which my child was bitten twice by the same child. The child not only was allowed to stay in school, but allowed to stay in the same classroom as my child. I was only told that staff was working with the parents on the behavior issues and that the bites weren’t that bad as they didn’t break the skin. The bites may not have broken the skin, but my daughter had dental impression bruising on her arm. There was a complete lack of follow through on their own behavior policy. Kids are allowed to come to school sick- mucus visibly dripping from their nose, clearly not feeling well. But hey, they have a Dr’s note so NBD right? Teach turnover is high- very high. We felt like we were meeting a new teacher couple of months. We were introduced to yet another new teacher just in the last week! I did speak to the director about everything, she shared our frustrations and advised they had to report it to t the Board of Health, but it’s not enough. It’s obviously in the building and only the age group impacted is being informed which is horrible because lice can spread like wildfire. Many of the kids have siblings in other rooms. Based on how poorly this situation with the head lice is being handled, I do not recommend this place at all.
• RF

  Ruth Fang

  Nov 19, 2025
  5.0
  My oldest has been going to Kindercare for over 3 years now and my youngest has been there for a whole 6 months. Holly and Kristine made my transitions from maternity leave back to work as easy as it could possibly be the first time around as a first time mom, which made enrolling our second a no brainer. Miss Yadira really takes special care of our youngest, especially with his eczema. His skin is looking and feeling so much better and he loves to see her every morning. I love the crafts she does with him and sends home, the fun videos and pictures we get all day. Thank you Miss Yadira! Our oldest is thriving in Miss Jalissa’s class. He is a smart cookie and must ask a million questions during the day, but he comes home asking a million more. He tells us about all the things he learns and little things Miss Jalissa does. It’s clear she loves and cared about his wellbeing and making sure he’s ready for Kindergarten, which I think he’s almost there with the help of her and all his past teachers - Miss Yadira, Miss Kristyn, Miss Sue, Miss Lauren, Miss Barbara
• KL

  Katie Lasso

  May 14, 2024
  5.0
  As a first time mom I had some serious anxiety when it came to the childcare decision. I’m sure a lot of parents can relate - trusting someone you don’t know to take care of your baby is stressful. Are they going to be able to meet all of my child’s needs, will they genuinely care about him and give us timely honest updates on what’s going on throughout the day? I had sooooo many questions before we started. Thankfully, KinderCare of Mt Olive put all my worries to rest. The center’s director Kristine and Assistant Director Holly are always there to discuss any of our questions and concerns. We feel that communication is always timely, and we never worry about not being informed immediately if something happens (fever, bumps, etc). Even though it took awhile for my son to fully adjust, infants classroom teachers Ms Martine and Ms Flor made the transition to daycare easy. They’re both so wonderful, caring, fun, engaging and patient with babies. They’re also very experienced and we have taken their advice on a lot of things. We are so happy to be a part of KinderCare family!
• CV

  Christine Vones

  May 12, 2021
  5.0
  I have two boys in the center. The staff is always friendly. The classrooms are always clean. And my kids always come home happy. That is a huge testament, because when kids aren’t able to speak yet, when they come home happy. It means they are being treated well. This year has been very stressful for the teachers, parents and admin staff. And you would never know. They are always professional and make sure to follow all policy’s and procedures in place.
• TZ

  Terri G. Ziyad

  Feb 7, 2019
  5.0
  We’re so happy that we chose KinderCare for our son when I went back to work after maternity leave. They made the transition seamless and so comfortable. I continue to have peace of mind everyday dropping him off knowing that he is in such caring, fantastic hands!

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