Primrose School of Exeter

Reviews

• KM

  Kaitlyn McIntyre

  May 5, 2026
  1.0
  When we first started, things were great, the building is very clean and spacious, and Ms. Bri was always so joyful greeting us at the front everyday. She learned my children's names so quickly and was the best part of our morning! After a few months, things started to shift where we started to experience new teachers almost constantly.This meant by daughter started to get very upset at drop off and she was no longer comfortable. I started to witness teachers being unsupported and clearly overwhelmed. I stopped showing up with my daughter and gave our notice. I reached out to the owner to discuss a few things, she never replied, I followed-up, she never replied. It wasn't until I escalated the conversation copying other staff members on the email, that she finally responded. When she finally responded, she quoted the handbook multiple times, so I quoted the handbook back to her '"When feedback is provided, our team will follow up promptly via email to discuss concerns and explore possible solutions' - she was not even following her own handbook, but holding me to the handbook. It was honestly shocking to see how she was treating me regarding the departure and the concerns I raised. This childcare community in Exeter is small and tight knit, and sadly I am not alone in my experience with the owner. I think the teachers have typically been great, I think the turnover is a leadership issue, based on my experience with the owner.
• SG

  Sydney Germaine

  Feb 19, 2026
  5.0
  We can’t say enough good things about Primrose. We originally enrolled our son starting at six months old and had such a positive experience — the teachers and staff are incredibly caring, communicative, and genuinely invested in each child’s unique needs, schedules, and overall well-being. From the moment you walk in, your child is greeted by name, and even the front staff take the time to know both the children and their families. It truly feels like a community. We briefly explored another option due to commute logistics, but it quickly became clear that the level of care and environment at Primrose stood apart. Finding the right place for our son mattered more than convenience, and Primrose truly felt like home for him — so we came back. That says everything. The care, structure, and warmth here are exceptional, and we’re so grateful to be part of this community. Highly recommend.
• KA

  Kelsey Anderson

  Oct 22, 2025
  5.0
  We couldn’t be happier with Primrose Exeter. From the moment we walked in, we felt a sense of warmth and security. The staff and owner are exceptional at creating a stimulating and fun environment. The app is easy to use for messaging admins or teachers and getting updates and pictures throughout the day. Highly, highly recommend. We have one 3 year old at the school and one who just graduated in August.
• RH

  Ryan Hodgeman

  Oct 22, 2025
  5.0
  We have had the pleasure of using Primrose schools in two states (GA and NH) and we have been nothing short of blown away by how well they have cared for our children. Currently, we have a two-year-old at Primrose in Exeter. She is welcomed and loved by the teachers and the kids. We feel that it is a safe place to bring our daughter, but beyond that -,they consistently exhibit a structured environment and work on learning, exploring, and social skills rather than just babysitting. We have high standards for our kids and they exceed all expectations. Would highly recommend!

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