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Vehicle issues can quickly turn your day upside down. Thankfully, RDU Auto Repair can make quick work of the things that are slowing you down. Our mobile mechanics offer auto repair and maintenance services in Raleigh, Garner, NC and the surrounding areas. Just let us know what you're dealing with, and we'll come to you right away with a solution.
Great experience! The quoting process was easy. The team responded fast with any questions. Jose is super friendly and did great work! Highly recommend!
AS
Adam Strisik
Sep 15, 2026
5.0
I seriously cannot believe how awesome Jose was. Showed up early and literally jumped out of the car and started getting to work. Fix the issue I had in less than 20 minutes and was very friendly. Would absolutely 100% recommend to anyone and will be using him again in the future.
CW
Cindy Wotus
Sep 11, 2026
5.0
Great experience for my first time using a mobile mechanic. Excellent communication, arrived on time, and got the job done quickly and professionally. Very convenient and reliable — I’ll definitely use them again!
LP
Lupton Pittman
Sep 10, 2026
5.0
Jose’ does excellent work !! He has done several car repairs for me. The repairs were extremely reasonable in cost and quickly completed. He comes to your home and does the repairs on the spot.
Jose’ is honest, knowledgeable, and a real pleasure to work with.
I highly recommend using him for any car repairs…… regardless of the job.
DL
David Lee
Aug 23, 2026
5.0
**UPDATE:**
After seeing my initial review, the owner reached out quickly and took full responsibility. He personally made sure the job was done right by replacing all six plugs with the proper OEM-spec NGK Laser Iridium parts and replacing the upper intake manifold gasket at zero additional cost.
I really respect a business that responds fast, takes accountability, and stands behind their work. They turned the whole experience around, and I will definitely be using their services again.
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**Original**
Disappointed with part quality and lack of transparency
I brought my vehicle in for a spark plug replacement and paid $526, trusting the shop to use proper OEM-spec parts. Over $400 of that bill was labor due to the work required for this engine.
My car originally came with NGK Laser Iridium plugs, which are rated for 100,000 miles. It wasn't until doing research afterward that I discovered the shop replaced them with NGK Iridium IX plugs—which NGK rates for only 40,000 to 50,000 miles.
When labor makes up the vast majority of a repair bill, downgrading to plugs with half the original lifespan means having to pay that heavy labor fee twice as often. A $20 difference in parts cost at the time of service would have kept the proper 100k-mile longevity.
I trusted this shop to look out for my vehicle's long-term interest rather than downgrading my factory specs. If you bring your car here, double-check the exact part numbers on your estimate before approving the work.
A mobile diagnostic is when we come to your location and test or inspect your vehicle to identify the cause of the problem, such as warning lights, no-start conditions, rough running, or A/C issues. This prevents unnecessary guessing or replacing parts that aren't actually faulty.
Is the $50 deposit refundable?
The deposit is applied to your total service cost. For same-day or last-minute cancellations, it's non-refundable, as this helps cover reserved time and travel expenses.
What issues can you diagnose on-site?
Most common issues like check engine light, no-start, battery or charging problems, starter and alternator concerns, sensor faults, misfires, overheating, and A/C performance problems can be diagnosed where the car is parked.
Can you repair my vehicle the same day?
Often yes, if the repair is safe to perform on-site and parts are available. If it requires special equipment or a shop environment, we'll explain why and recommend next steps. Repair dates may vary if parts need to be ordered.
Will you quote the repair before doing work?
Yes. After the diagnostic, we'll explain what we found and provide a repair quote for your approval before proceeding with any work.
Are there any repairs you can't do mobile?
Some jobs require a shop, such as repairs needing lifts, heavy press work, or extensive disassembly. If a repair isn't practical on-site, we'll tell you upfront and help you plan the best next step.
What if I replaced a part already?
That's common. At RDU Auto Repair, we'll diagnose from scratch without assumptions, confirm what's working, and zero in on the root cause so you don't keep spending on "maybe" repairs.
Can you use parts I already bought?
Yes, however customer-supplied parts may affect warranty or guarantee coverage. Ask before the appointment so we can clarify what's covered.
Can you diagnose overheating or coolant loss?
Yes. We can check for leaks, fan operation, hose condition, and signs of pressure loss. Some pressure testing may depend on the specific vehicle and conditions at the site.
Do I need to be present during the appointment?
It's helpful, especially at the start, but we can often work with contactless appointments if we have keys, access, and clear instructions ahead of time.
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