As owners of Kids 'R' Kids of Matthews, we are very proud to provide families such a great option for their childcare and preschool educational needs. Having three children ourselves, whom have all completed our program, we understand the intimate needs of young families and we are heavily involved to insure our program is providing the best for their children. Whether it's the daily use of sign language included in our Infant/Toddler curriculum, or the kindergarten readiness concept of our Kids Cafe where children 3 and up visit each day to receive a full breakfast and lunch prepared fresh from our full service kitchen, we believe our school gives children the foundation they need to succeed later in life." - Thomas & April Garcia
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.