Primrose School at Hope Valley Farms

Reviews

• JS

  Jenna Souza

  Apr 2, 2024
  5.0
  As a Florida transplant, I was thrilled to see a Primrose close to our new home. We attended Primrose in Florida, and for the hopeful easy transition and ease of transition shock for my 4-year-old, I chose this location. The transition was amazing, similar teaching techniques, my daughter came home exhausted from learning and playing (still does almost a year later). Throughout the year we have encountered numerous home difficulties, we had an apartment fire in our building and were displaced. The school was very helpful and willing to work with me financially to ensure my daughter kept learning and when we moved back into our home that we had everything available for us to continue life. As a single mom who has a rotating shift schedule, they have been an amazing asset to have in my care village. 4 year olds are learning how to cope with life and feelings and I feel they have done a great job in allowing my daughter to express herself as well as keeping her safe and letting me know when there are issues. My daughter has excelled in learning while being here. Their activities throughout the year with parades, bookfairs, and class parties make it easy for parents to be involved with the classroom. As one who works in a high employee turnover environment (nursing) and used to work at a daycare in teenage years, I completely understand the nature of frequent teacher changes in the work culture post pandemic. I have never had an ill experience with the teachers they bring in and the ones who have been there majority of our time. My daughter has never mentioned being fearful or unsafe with teachers. We have only been here a year and will be transitioning to kindergarten soon, but I will surely miss the Primrose family at both Hope Valley and our Florida location. Should any more kiddos come along they will be my first choice in child care!
• ST

  Sarah Tallent

  Feb 23, 2024
  1.0
  We were there from 2020-last month with our two children. I would have recommended them without hesitation until recently when there were some administrative changes. There has been a mass exodus of teachers with very little to no explanation, several NC state violations such as not feeding infants as directed by parents, staff not receiving sids/cpr/first aid training, and multiple ratio violations with very little transparency from the school about what is happening and their plan. They have been pretty nasty to the teachers and even told them they cannot take mental health days during a staff meeting (I saw the handout from the meeting). It makes me really sad that we had to leave to keep the best interest of our kids in mind. I really hesitated to leave this review but I think parents should know that the primrose today is not the same school it was before. I truly hope they can work on things and become more transparent with families, supportive of staff, and take ownership of their mistakes.
• JG

  James Goerke

  Mar 13, 2017
  5.0
  We love it here - Great experience.

Frequently Asked Questions About Primrose School at Hope Valley Farms