Brand Certified
Primrose School at West Lake
4.1(50 reviews)
Certified by Primrose School at West Lake • Jun 21, 2026
Business Details
4501 West Lake Road, Apex, NC
27539, United States
Certified by Primrose School at West Lake • Jun 21, 2026
(919) 662-1322
Certified by Primrose School at West Lake • Jun 21, 2026
https://www.primroseschools.com/schools/west-lake/
Certified by Primrose School at West Lake • Jun 21, 2026
About
Certified by Primrose School at West Lake • Jun 21, 2026
PreschoolDay Care CenterPrivate SchoolPrimrose Schools Franchising Company
Primrose School at West Lake is an accredited daycare located in the Apex area that offers infant, toddler, preschool and pre-kindergarten. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Location
Certified by Primrose School at West Lake • Jun 21, 2026
Hours
Certified by Primrose School at West Lake • Jun 21, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 17 items
Explore offerings from Primrose School at West Lake on 4501 West Lake Road in Apex, with popular available services available at this location.
Reviews
4.1
50 reviews
5 stars
39
4 stars0
3 stars0
2 stars0
1 star
11
- DMDaniel Marshall4 days ago5.0Very happy with the care for my son that he received in the infant room and he seems to be doing well in young toddler room. Love how they send frequent pictures and updates. Only con is I hate how sick he seems to get and how often but that seems to just be a thing for all daycares. Overall, I’m happy.
- RBRashida BowlinMay 15, 20265.0Primrose School at West Lake has been truly amazing for our family. We have been part of the school community for both of our children for a total of 7 years, and we cannot say enough positive things about our experience. Our children have been fortunate to have consistent, caring teachers for many years, which has made a tremendous difference in their growth and development. While there was some turnover in one classroom (TK), our overall experience with the school has been exceptional. The management team genuinely cares about the children and families, and it shows in everything they do. We were especially excited to see Ms. Osorio return — she was our son’s Pre-K teacher, and she made such a lasting impact on him. We are incredibly grateful to the entire Primrose West Lake team for creating such a nurturing and supportive environment for children and families.
- GAGarima AjmoraMay 14, 20265.0We had a wonderful experience at Primrose School at West Lake. Our son, Arjun, started in the Infant program and recently graduated from Pre-K. Over the years, we watched him thrive academically, socially, and emotionally thanks to the caring and dedicated teachers and staff. We are especially grateful to the school team for preparing him so well for kindergarten. The curriculum, structure, and nurturing environment gave him a strong foundation and confidence going into his next chapter. Thank you to everyone at Primrose West Lake for the love, support, and guidance throughout the years. We highly recommend this school to any family looking for a safe, engaging, and supportive early education experience.
- DWDamon WestMar 25, 20261.03 blessing a day before every meal, and they don't allow parents to provide natural, healthy food. Lesson plans seem out dated. In response to owners response, this is not a confusion with another school, and you didn't respond to any of my 3 stated concerns. As you know all 3 are accurate and true. Maybe you should focus on improving your curriculum and policies instead of simply trying to remove reviews you don't like.
Frequently Asked Questions About Primrose School at West Lake
What is Primrose School at West Lake’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School at West Lake keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
What age groups does Primrose School at West Lake cater to?
Primrose School at West Lake offers programs for infants, toddlers, preschool, and pre-kindergarten children, as well as after school programs.
What are the operating hours of Primrose School at West Lake?
The school is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays. Hours may vary during holidays.
What health and safety measures does Primrose School at West Lake implement?
Students and staff with respiratory symptoms or fever must stay home until fever-free for 24 hours. The school disinfects high-touch toys and equipment frequently, practices frequent handwashing, utilizes temperature checks and touch-free check-ins, limits visitors, and requires teachers to be first aid and CPR certified.
What curriculum does Primrose School at West Lake follow?
The school uses the Balanced Learning® curriculum, which encourages creativity, compassion, and resourcefulness, and integrates character development and life skills alongside academic subjects like letters, numbers, science, and math.
How does Primrose School at West Lake assess a child's progress?
Teachers use various tools throughout the year to monitor each child's progress and collaborate with families, providing personalized support tailored to each child's unique learning pace.
Are virtual tours available for parents interested in Primrose School at West Lake?
Yes, virtual tours are available along with touch-free check-in options for a convenient and safe experience.
How can I schedule a tour or contact Primrose School at West Lake?
You can schedule a tour via their website at https://www.primroseschools.com/schools/west-lake/schedule-a-tour/ or call the main phone number at +1 919-662-1322.
What nearby schools are close to Primrose School at West Lake?
Nearby schools include West Lake Elementary, West Lake Middle School, Middle Creek High School, and Middle Creek Elementary School, which may offer educational paths for children after completing programs at Primrose.
Are there recreational facilities near Primrose School at West Lake for children and families?
Yes, the Middle Creek Community Center, Middle Creek Park, Middle Creek Soccer Fields, and The Park at West Lake Large Pool are nearby spots where families can enjoy community activities and outdoor recreation before or after school hours.
Which nearby landmarks or attractions can visitors explore around Primrose School at West Lake?
Visitors may explore West Lake, a local lake and landmark, as well as the Utley-Council House museum and fountain, providing educational and leisure opportunities close to the school.
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