Child-led. Play-based. Family-focused. At AIM, we focus on Trauma-Assumed, Neurodiversity-Affirming practices by acknowledging that autism isn't a problem to be cured or solved. Instead, we view each neurotype as a set of strengths and challenges unique to the individual. Our role as behavior specialists is to support the goals of the child and family. We actively work with our families in order to seek out their feedback and incorporate family input into our treatment plans. We strive to ensure that our families feel wholly informed about, and excited by, the services they receive from AIM.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.