Primrose School of Smyrna West

Reviews

• EW

  Emily Wurzel

  Jun 1, 2026
  5.0
  My son attended Primrose School of Smyrna West for 2.5 years. We had such an amazing experience here. All of his teachers were kind and professional. We absolutely loved Ms. Gaines, Ms. Cat, Ms Hester and Ms K. Each teacher made me feel like they loved my child like their own! The classrooms are always clean and organized. The children are engaged in meaningful learning opportunities throughout the day. Any time of the day I entered the classroom, the class was well managed and engaged with an activity. The owner, Mr. Guila, is frequently present. The director Ms. Nash and assistant director Ms. Odom (and previously Ms. Langlet) are always kind and helpful. My son is more than prepared for kindergarten next year! I can't say enough about how great this school was for our family.
• LS

  Lydia Simmons

  Mar 25, 2026
  5.0
  We feel incredibly grateful to have found this daycare for our two sons. From the very beginning, the staff has been warm, attentive, and truly invested in each child’s well-being and development. It gives us so much peace of mind knowing our boys are not only safe, but genuinely loved and cared for every single day. The communication is excellent, the environment is clean and engaging, and the teachers go above and beyond to make learning fun while encouraging kindness and confidence. We’ve seen such positive growth in both of our sons since starting here, and that means everything to us. Thank you for creating such a nurturing, supportive place for our kids to learn and thrive, we couldn’t ask for a better experience!
• EH

  Emily Hojaij

  Jun 4, 2025
  5.0
  As a first time mom, the process of choosing a daycare and adjusting to having our little one there was daunting. I am so glad we chose Primrose. I appreciate the professionalism, the open communication, and the warmth and care from the teachers.
• EC

  Emily Casey

  Sep 28, 2023
  1.0
  I originally gave Primrose a glowing review in 2023 when my eldest daughter attended, but unfortunately in 2025 I'm going to have to retract my 5 star review. I pre-registered my youngest daughter for the 2025/ /2026 school year in February 2025 and paid the deposit in April 2025. However I never received paperwork. I emailed Ms. Nash several times and she kept telling me it would come in the mail. It did not. When I went to the meet and greet about a week before school started, my daughter was not placed in a classroom. She did not have a seat, a backpack, or supplies ready. Additionally, her name was spelled incorrectly. I corrected her name with Miss Nash at the meet and greet and made sure the registration paperwork and Procare app had my daughter's name listed correctly. It was at this point that I was already having a bad feeling about enrolling my daughter at Primrose. On the first day of school all of my daughter's things were STILL tagged with the wrong name and she was called the wrong name all day despite her telling the teachers her correct name. I emailed Miss Nash and she didn't reply. It was only taken care of when Miss Odom reached out. When I reached out and emailed Miss Nash about my concerns, she would not reply. Not only would she not reply, but for the rest of the time my daughter was enrolled, she gave me the cold shoulder. She did not make me feel welcomed. Everyone else at the front desk, Miss Odom, in particular, were extremely friendly and welcoming though. Her teacher Miss Chapman (who was also my eldest daughter's teacher) was also just as great as I remembered. The final straw for me was when my daughter fell at school. I understand accidents happen. However, I did not receive an incident report. I only received a brief message on Procare. The message did not stress how serious the injury was or how my daughter was feeling. At no point did the school call me and tell me that my daughter was actively bleeding and limping. Nobody cleaned or bandaged my daughter's wound. They didn't even give her ice. They didn't even change her out of the ripped pants into the extra set of clothing we are required to provide. Additionally, Mrs. Nash once again, did NOT respond to the email my husband sent about the incident. The level of thoughtfulness and care that used to be present at Primrose are no longer. I am not sure if it is the staff changes or management issue, but the school is extremely disorganized. I can no longer in good faith recommend the school.

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