The English Language Institute (ELI) at Florida International University (FIU) in Miami, Florida is a fully equipped, state-of-the-art language training center. Since 1978, the ELI has taught approximately 25,000 international students and professionals from more than 45 countries to be proficient in the English language through the use of proven teaching methods in the most up-to-date learning facilities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.