Primrose School of Estero

Reviews

• ZD

  Zachariah Deibel

  Aug 10, 2026
  5.0
  We couldn’t be more grateful for our experience at Primrose School of Estero. Our daughter attended Primrose for three years, and now that she is getting ready to start kindergarten, we have had so many emotions saying goodbye to a place that has become such an important part of our family’s life. Throughout her three years, we truly connected with her teachers and the staff, and most importantly, she absolutely loved going to school. She grew so much during her time at Primrose, not only academically, but socially and personally, and we feel confident that she is very well prepared to take the next step into kindergarten. Ms. Lucia has been absolutely wonderful to our family over the years. She has always been there to answer our questions, address any concerns, and make sure our family felt supported. The relationships we built with the teachers and management made Primrose feel like much more than just a daycare, it truly felt like a community. Our son, who is starting 5th grade, also attended the summer camp at Primrose this year, and he had an amazing time. He loved the field trips, the fun activities, and especially being part of the 4th of July parade. He is already asking if he can come back for summer camp again next year! When we said our goodbyes last week, there were definitely a lot of emotions on both sides. It was clear how much our daughter meant to the teachers and staff, and how much they meant to her and our family. The Deibel family can honestly say we had an incredible experience at Primrose School of Estero. We are so thankful for the teachers, staff, and management who played such an important role in our children’s lives. We highly recommend Primrose of Estero to any family looking for a place where their children will be cared for, supported, and truly known.
• ZA

  Zhazira Aidarkulova

  Jul 22, 2026
  1.0
  Dear School Owner, I am unfortunately forced to reach out through every possible channel because the school has not responded to my emails. I am writing to express my deep disappointment regarding the events that took place today. First and foremost, I was shocked by the way Lucia spoke to me. She raised her voice in front of my children, which I consider completely unacceptable and highly unprofessional. Regardless of the circumstances, no member of staff should communicate with a parent in such a manner, especially in front of young children. Last week, my children attended school for three consecutive days (Wednesday, Thursday, and Friday). Yesterday, I met with my son’s teacher to discuss his birthday celebration that was planned for today. We discussed all the details, and at no point was I informed that I would not be able to leave my children at school today. Based on that conversation, I purchased everything necessary for the celebration, including decorations, gifts for his classmates, and I ordered pizza for the class. Most importantly, I prepared my son emotionally and excited him for celebrating his birthday with his friends at school. I am a working mother of three young children. Because of the time difference with my home country, I carefully plan my work schedule in advance. One of the main reasons we enrolled our children in your school was so that I could reliably attend my work commitments while they were in a safe environment. This morning, Lucia unexpectedly informed me that I would not be allowed to leave my children at school. I had a very important online business meeting scheduled. I politely asked whether the children could stay until 12:00 p.m. so I could complete my meeting and pick them up immediately after lunch. My request was refused without any willingness to find a reasonable solution. As a result, I had to urgently reschedule an important meeting, which has financial consequences for me. My entire day was disrupted, and most importantly, my son’s birthday celebration was ruined despite all the preparation, time, money, and effort that had gone into organizing it. Unfortunately, this is not the first disappointing experience we have had. On our very first day, nobody informed us that my son would actually be placed in a different classroom from the one Lucia showed us during our tour. We only discovered this after wandering through the school ourselves. Furthermore, no teacher welcomed my children, introduced themselves, or helped them transition into a completely new environment. In every early childhood education setting we have attended, it is standard practice for a teacher to personally welcome new children, help them settle in, and provide emotional support during this important transition. Sadly, we experienced none of that here. It gave us the impression that the school is not adequately prepared to support very young children during their first days. My children have attended your school for only four days, yet during this short time we have experienced repeated problems, poor communication, and today’s completely unacceptable interaction. Considering everything that has happened, I sincerely hope you will review this situation objectively and fairly. I respectfully request a refund of all possible fees that we have paid, as we no longer feel confident that this school is the right environment for our children. I hope you will take this complaint seriously and respond with the professionalism and fairness that parents expect from the leadership of a school.
• SF

  Shawn Farrar

  Jun 24, 2025
  5.0
  Like most parents who had their child in nanny care, we were hesitant to move our child to daycare/preschool. However, it’s one of the best decisions that we have made. Primrose is a wonderful place with a great curriculum and people who care. Our two-year-old daughter knows Mrs. Tessie and Mrs. Rosanna by name and is excited to see them every morning. This is particularly helpful given she’s an only child and has made “friends” in her classroom.
• JC

  Joyce Cavalcante

  Apr 15, 2025
  5.0
  The staff is amazing! Ms. Lucia is wonderful.

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