Primrose School at Palm Valley

Reviews

• LE

  Lauren E.

  3 days ago
  5.0
  Our 3 year old has had a wonderful time at Primrose. She connected strongly with her teachers and we felt that she learned and developed faster than at her previous daycare. Things we love— Flexible drop off and pick up times Included meals & snacks Excellent real time reporting of activities, etc. Multiple playgrounds Building safety Ability to move up based on age and/or skills Education School-style daycare for the littles Very caring and personable staff and teachers
• AD

  Alexis Devonport

  Apr 20, 2026
  5.0
  We cannot recommend this school highly enough. Our daughter has truly thrived here; the hands-on learning approach and the dedication of the teachers have prepared her perfectly for her transition to a new school next year. From the kind and attentive office staff to the classroom environment, it’s clear that every student is deeply cared for. We’re going to miss the community here, but we are already looking forward to sending our youngest here when the time comes. 10/10!
• TA

  Taylor Aguilar

  Apr 14, 2026
  3.0
  My daughter truly loved attending this daycare, and I want to start by saying that I appreciate the care and kindness she did receive during her time there. She formed attachments and was happy going in, which meant a lot to me as a parent. However, I do feel it’s important to share some serious concerns so other parents can make informed decisions. My main issues were related to health and safety. During her time there, my daughter experienced frequent back-to-back illnesses, including hand, foot, and mouth disease and other infections, requiring multiple pediatrician visits, as well as ER visits and even hospitalization. These illnesses also spread through our household and had a significant impact on our family. In addition, I personally observed concerns with sanitation and supervision. There were instances where proper hygiene practices during diaper changes did not appear to be consistently followed, and children had access to each other’s cups, leading to cross-use. I also witnessed moments where supervision did not seem as attentive as it should be, particularly during transitions and outdoor play. While I understand that illness can happen in daycare settings, the frequency and overall experience raised concerns for me as a parent. Ultimately, I made the decision to withdraw my daughter because I did not feel confident that the environment was consistently supporting her health and safety. I hope this feedback is taken seriously and helps improve conditions moving forward.
• NG

  Neha Goyal

  Feb 9, 2026
  5.0
  We absolutely love our experience at Primrose! Our son has been going there for 1+ years and we can say that we love the teachers. They are all very supportive and loving.
• MM

  Megan

  Feb 8, 2026
  1.0
  This has been, by far, the most unprofessional daycare I have encountered, especially considering the cost of tuition. The director and assistant director are related, which creates a concerning lack of accountability in leadership. Parents are frequently asked to leave Google reviews, which feels inappropriate given the unresolved issues within the facility. It feels like they are begging for reviews. When concerns were brought to management, they were dismissed as “teaching moments” rather than addressed seriously. Communication with parents is inconsistent, and legitimate concerns are often ignored. I have also experienced multiple instances where the director has blatantly lied. I know of families that chose to withdraw their children after changes in management, and I understand why. There is a noticeable lack of consistency within classrooms. Additionally, I overheard staff make inappropriate remarks toward my child, and management showed little to no interest in resolving the situation and even physically praised such remarks then later lied about it. Overall, this experience has been disappointing and not at all what the director stated it would be. There is a high expectation of the children but not the staff

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