North Elm KinderCare

Reviews

• CH

  Christina heredia

  Aug 9, 2024
  5.0
  My son has been going to this center since he was 4 months old. Ms. Crystal in the Infant Room Is so patient and caring towards my son and all the babies in her room! I was so nervous when he moved to the toddler room but Ms. Revathi made my son very comfortable, in such a short time being in the toddler room he learned his colors and numbers, I was so impressed! I knew they were actually teaching and interacting with my child. He is now in the Twos room with Ms. Ariel she is amazing and has helped my son learn new words and how to start recognizing letters! He loves coming to school and gets excited when he sees his teachers and friends. I know my son is cared for, which makes it so much easier to leave him and go to work everyday.
• JB

  Janeen Butler

  Jun 10, 2021
  5.0
  All three of our kids have attended KinderCare and it has been a wonderful experience. The staff has always been so nice and I feel like they care about my kids. They love it there!
• JB

  Jaime Barker

  Mar 13, 2020
  5.0
  I always brag to my friends how much I love my son's daycare. The curriculum at Kindercare really comes through when he is able to constantly surprise me with new concepts and things he has learned that week at school. I also love the phone app that shows me what they are learning about each day, and the pictures are always proof he enjoys being there! The teachers are very communicative as well which was my biggest issue at my last daycare. Definitely recommend!
• SR

  S R

  Mar 15, 2019
  2.0
  My child went here for almost 2years and no doubt the teachers take decent care of the kids, which is the reason me & my husband have retained our child here for so long since it's also convenient for our work location & schedule. But I have to say this place is not the tidiest, its old, smells bad and stinks of Poop all the time especially in infant & toddler rooms. Dont say that's normal, it's NOT! I have seen other places that are maintained well. Also, if you notice....pretty much all the kids in infant & toddler rooms have runny noses year round and the teachers dont bother to wipe them frequently. So I have seen 1000s of times that kids have boogers running into their mouths...yikes!! I feel so pity for those little ones. The biggest NEGATIVE rating goes out to Ms. MARLA - the Director of the center. Oh my! She has TONS OF ATTITUDE and she looks for every petty opportunity to somehow give an excuse to keep the kids' headcount to a minimum, especially around the holiday season and any breaks...just so she could leave early and let some of her staff early so she doesnt have to pay all the staff for full days or whatever! But aren't you supposed to be open till 6.30pm if it's a day before holidays like July 4th and you haven't announced ahead of time that you plan to close early? We are not expecting even till 6.30, atleast 5.45pm for working parents? She also comes up with some excuse or the other to send kids home for silliest reasons like if they sneeze twice, or their body gets warm because they slept inside a fleece blanket, wore a jacket all day long and they feel warm to the touch... she suspects they are coming down with fever and calls you right away and makes the kid stay home for next 2days. If our child was really unwell, it breaks out heart to send the little one to school. But I see no reason to keep them home bored and affecting our work schedules for sneezing, duh!!! The food they offer is not the healthiest choice either. Not that Melissa - the cook, is any bad. She may be just doing her job, but the quality of products they use itself is blah! The food is canned and bland, and I don't understand how difficult is it to use regular vegetables/fruits instead of canned ones? I used to feel pity for my kid & others that they ought to eat that food (they dont allow home or outside food). The management may have to really think if they were in those kids' shoes, will they really even taste that food?. Wish they atleast had an option to let outside food, although I understand Kindercare is a franchise. Lastly, very insignificant but makes me question about the work environment. Did any other parents who send their kids to this school ever notice that pretty much all teachers in this school look so lifeless, dull, with subdued behavior and low voices. I hope they get to enjoy their work more. All in all, thankful ONLY for the teachers' services. Ms. Christina in infant room was very very good. I wish she looks for work elsewhere, not in this dump. MANAGEMENT SUCKS!
• DM

  Dolores Mendez

  Aug 2, 2018
  1.0
  DO NOT SEND YOUR CHILDREN HERE. I sent my two children here for about three months. They kept complaining about not wanting to go back. I thought maybe they were scared about new places and people at first. I was even “advised” to give it a good three months for my toddlers to get use to it. I started sending my son to after school programs after the 3rd month since my kids weren’t even in the same class or allowed to see each other more. My daughter kept telling how MISS. MEGAN kept tugging and pulling her arm. I asked the staff, they said they would check in more. I doubt they ever did. One day and the LAST TIME my daughter went there was when I picked her up after work and found a strange reddish mark on her arm. She was scared to answer at first but she said in the best way she could that MISS MEGAN held her arm really really tight and pulled her to the line. I was furious. Although I wanted to go in and confront her, I called and asked for an explanation. Without evidence, there’s nothing that can not be done. My daughter complained a lot over the three months that MISS MEGAN was mean and never smiled. The school did nothing as I assume they would. I wanted to get a lawyer but since there was no “evidence” except he say she say, and a picture of my daughters arm, there would be no case. I was tempted to put a hidden camera on my daughter but couldn’t find one that would record a full daycares worth of time. I would advise you to pay extra and take your children where you feel comfortable and to always listen to your kids. There is no explanation for child abuse and if I could, I would have MISS MEGAN arrested.

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