Primrose School of Round Rock at Forest Creek

Reviews

• JZ

  Joy Zheng

  Sep 24, 2025
  5.0
  The teachers and staff are very nice, friendly, and professional. They take great care of my baby!
• ZW

  Zahir Walji

  Jul 3, 2025
  5.0
  Our son is three years and three month's. He was at a (supposedly) polished Montessori prior to us having him attend Primrose. At my son's previous place of education, he felt uneasy and was upset when he came home. At Primrose, things changed, and for the better - much better. The staff at Primrose took him under their wings and he is so much happier, more confident and is now regular in his potty training (and with verbal notification by him). Bottom line, it's the best thing we have done for our son. Thank you, Primrose Forest Creek!
• SB

  Sue Bui

  Jun 30, 2025
  1.0
  I had my son enrolled at Primrose from 15 months to 34 months old. We were happy with the daycare during his time in the first and second classrooms with Ms. Alicia and Ms. Reagan. These two teachers truly cared about the kids in their classes. The front desk staff were always welcoming and greeted everyone with a smile. My son was happy every time I dropped him off in those classrooms. However, things changed when he moved to the Early Preschool/Pathway classroom. The staff turnover in that room was extremely high—both for teachers and administrative staff. Within a short period, we saw new teachers come and go every 1–2 weeks. My son cried every day at drop-off. I could tell the teachers didn’t seem happy to be there. My son clearly didn’t connect with them, especially after his favorite teacher, Ms. Keisha, moved to another room. With the constant turnover, he never had the chance to bond with anyone—or maybe no one had the time to bond with him. Some of the floater teachers also didn’t seem approachable or friendly. On top of that, the room constantly smelled like a restroom because the bathroom door was never closed, which I found very unpleasant. We’ve since moved our son to another daycare. After touring several other centers, I realized Primrose has more days off than most, including several that aren’t even official holidays. Despite the frequent closures, they still charge higher tuition rates compared to other centers—and the rates increase every year. We had to pay for those extra days off anyway. When we once asked why they were closed for two additional days on top of the regular holidays, the response was, “We could have taken the whole week off, but we only do three days that week.” That forced me to take time off work to care for my son, all while still paying for days the school was closed—without any clear justification. Additionally, there were multiple times when my son came home with scratches or bruises, and no one could tell me what had happened. I usually followed up the next day, but no one seemed to know. After dealing with this repeatedly, I decided it was best to move my son elsewhere. In conclusion, it makes a big difference when teachers are genuinely happy to be there—it creates a much better environment for the kids. I believe Primrose has some serious issues with management that need to be addressed in order to reduce the high turnover rate. I’m not sure whether employees are quitting or being let go, but something clearly isn’t working.
• SW

  Salima Walji

  Jun 5, 2025
  5.0
  We’ve had a fantastic experience with [Primrose- Forest Creek! From day one, the staff has been warm, welcoming, and professional. They made the transition incredibly smooth for both us and our child. We love Ms. Ashley, Ms. Yesee and Ms.Cindy! They are attentive, patient, and clearly passionate about working with kids. They provide regular updates, photos, and feedback, which gives us peace of mind throughout the day. Our child has not only felt safe and loved, but has also learned so much — from basic skills to social interaction. Highly Recommend!
• SS

  Susie Sebastian

  Oct 23, 2024
  4.0
  Primrose has been a great daycare for our son so far. He’s only been going for a few months now but he seems to enjoy himself while he’s there. A few things we love… - I love the updates throughout the day. Photos and routine things. - The staff and teachers have been so nice and helpful. - They serve a good variety of food and snacks to our son. - All the events and theme days. Just enough so you don’t feel overwhelmed with everything else we’re already doing. - Secure entrance - keypad and staff always present. - My son seems to be learning so much. I can see the topics they teach carrying on when he gets home. - Our initial visit to learn more about the school was nice. I felt they were just as concerned with what we were interested in getting out of our son’s education as we were. I liked how thorough they were. A few things we’re not a fan of… - At the start of the school year the teachers were all consistent - the same two at drop off and the same two at pickup. Now there are random teachers at pickup almost every day. I understand some teachers have things to do and they need to sub in different teachers but this has become a regular occurrence. - Reading a few of the negative reviews, I do have some concerns with my child in the future here. It seems that the kids were able to let their parents know what was going on but my son isn’t talking so I can only assume he’s being treated well. He hasn’t shown any signs of not being so it’s just a concern I’ll have for now. Overall a great place for our son to learn and grow.

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