Training CenterCPR ClassLearning CenterEducational Testing CenterAdult Education School
RC Health Services is a premier provider of CPR, BLS, ACLS, and PALS classes, as well as EMT training and EMT online courses. As an American Heart Association Training Center, we offer a full range of life-saving certification courses designed for healthcare professionals, first responders, and the general public. Our Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and Pediatric Advanced Life Support (PALS) classes provide essential skills for emergency response in both prehospital and in-facility settings. For those pursuing a career as an Emergency Medical Technician, our hybrid EMT training combines online coursework with hands-on skills sessions at our nationwide locations. Enroll today to gain the certification you need and advance your career in emergency care.
Many customers praised the instructors for being knowledgeable, engaging, and effective in teaching the material.
Customer Service Issues
Several reviews highlighted significant problems with customer service, including unresponsive communication and class cancellations.
Course Experience
Overall, customers enjoyed the course content and found it informative and practical, with many expressing a desire to return for future certifications.
Class Organization
Some customers reported issues with class organization, including last-minute cancellations and rescheduling that caused inconvenience.
AA
Angeline
Dec 8, 2025
1.0
Rip off! I paid and Covid hit and I had to pause due to working in the ER and being a lead. When I came back a couple months later, I kept messaging/calling to start back up and was completely ghosted!! After several months, I received a notice saying that it was now expired. I could’ve finished, but nobody would return any of my phone calls or messages. All you want me to do is pay again and keep sending me messages to do so. Your company is a joke.
CC
Cliffley Cliffley
Dec 3, 2025
1.0
They have a phone number on the website that you can call for assistance, but it either drops your call or tells you to access help online.....???... Doesn't seem very customer friendly.
AM
Al Moreno
Sep 5, 2025
5.0
Great BLS instructor course given by James Shiplet L.P. with RC Health Services. Inclusive, interactive, engaging, organized, great equipment, clean, safe, and great location. Will recommend to others to take
RD
Rig Doc
Aug 27, 2025
5.0
Comprehensive and objective instruction, devoid of emotional appeals. Instructors ensure that students not only grasp the material but also develop a collaborative team approach to attain desirable outcomes.
NM
Nikki Maddux
Aug 16, 2025
1.0
Warning Do Not use this provider!!’ I had used previously used them for the last 10 years for ACLS renewals, however I would not suggest that any longer. They cancelled my class last weekend with less than 6 hours notice, rescheduled me to following weekend at a location an hour further drive for me then no showed leaving myself and other students standing in the hallway with the doors locked and no instructor on site. Don’t plan on calling the number to get resolution because it goes to a blanket message that they are closed and if you have a class during non-business hours to send an email to the office account. Now, I’ve paid for childcare for 8 hours, drove 2 hours out of my way, wasted gas and still out the $140 for the class with no renewal! Find a different class provider!!!
Frequently Asked Questions About RC Health Services Dallas/Richardson
What types of courses does RC Health Services Dallas/Richardson offer?
We offer CPR, BLS, ACLS, PALS classes, EMT training, and EMT online courses certified by the American Heart Association.
What are the operating hours of RC Health Services Dallas/Richardson?
Our hours are Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 8:30 AM to 11:30 AM, and we are closed on Sundays.
Where is RC Health Services Dallas/Richardson located?
We are located at 1212 East Arapaho Road, Richardson, TX 75081, USA.
Is there parking available at RC Health Services Dallas/Richardson?
Yes, we offer free parking for our customers.
Does RC Health Services provide online training options?
Yes, we offer hybrid EMT courses and other CPR and first aid classes online.
What certifications can I earn at RC Health Services Dallas/Richardson?
You can earn certifications including BLS, ACLS, PALS, and EMT through our training programs.
How can I contact RC Health Services Dallas/Richardson?
You can reach us by phone at +1 281-416-5939 or email rc+richardson@rchealthservices.com.
Are there any insurance agencies near RC Health Services Dallas/Richardson?
Yes, nearby insurance agencies include Tara King | TWFG Insurance, Sean Howey: Allstate Insurance, La-Post Insurance Agency, and Jason Fleming: Allstate Insurance which you might find helpful if you need insurance-related services.
What nearby services can complement my visit to RC Health Services Dallas/Richardson?
Services nearby include Live American Dream for passport and visa services, MTW Portrait Studio for professional photography, and Upright Chiropractic for health and medical care, making it convenient to handle multiple needs in one trip.
Are there any nearby attractions or businesses that can help with my visit to RC Health Services Dallas/Richardson?
Yes, nearby places like Metroplex Pro Builders for construction services and ProForce Staffing Inc for employment services are close by, providing additional resources alongside our training center.