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Business Details
About
UniversityHospitalMedical Clinic
UMC Health System in Lubbock, Texas is a public, non-profit 500-bed hospital. UMC Health System is owned by the taxpayers of Lubbock County. It serves as the primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC). UMC had the first Level 1 Trauma Center in West Texas, the John A. Griswold Trauma Center, and it is still the only Level 1 Trauma Center in the region. UMC's Timothy J. Harnar Burn Center is the only Burn Center in the region. UMC's Children's Hospital is a part of the Children's Miracle Network and includes a pediatric intensive care unit and a neonatal intensive care unit.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.