The Next Step Academy

Reviews

• KG

  Katie Gallien

  Apr 14, 2026
  1.0
  I would give this place no stars if possible. It’s a continual revolving door of clients and RBT’s. The upper level RBT’s are sleeping with the lower level ones. I was injured back in June of 2025 and NEVER properly medically treated for an head injury caused BY a client. Their workers comp are trash. Here we are almost a year later and even after a state designated doctors exam, I can’t get help or treatment. The clinic director changes her phone number and the owner, Lauren doesn’t even remember me being head butted by a client!!! Yet they had it on video…At least that is what she told the detective, as well as one of the witnesses who was sleeping with an RBT they were supervising. So if your kids need help, TAKE THEM SOMEWHERE ELSE! And if looking for a job, think twice!!!
• JF

  Josephine Fish

  May 11, 2023
  5.0
  Wonderful place where the kids are loved and respected, where therapists, administrators and staff all work for the betterment of the kiddos who attend there. A safe place for kids of all needs to get the care and intervention necessary for a more functional and meaningful life.
• RR

  Rachel Roberts

  Dec 21, 2021
  5.0
  We love The Next Step Academy! When my three-year-old was diagnosed with autism the next steps associated with getting him into therapy were overwhelming at first. After a lot of research and reaching out to friends for recommendations, we fell upon NSA. NSA has provided loving, play-based therapy that has helped our son potty train, learn social skills and effective communication, get past educational hurdles, and learn to accept new foods (that he now loves). The clinic has also provided a plethora of parent education so we can support him at home and has always been available to discuss any immediate concerns we have with his behavior. We can’t say enough positive things about our experience!
• SS

  Sheena Sorensen

  Dec 21, 2021
  1.0
  Have SSES funds? Avoid this place like the plague! They are never on time, cancel sessions last minute, and then had the audacity to accuse us of not paying invoices and cancelled our son’s therapy session 2 hours before it was supposed to happen. Ben, their business manager, is a total piece of work and couldn’t care less about kids with special needs RUN FAR AWAY FROM THIS PLACE!!! Follow up: Their feedback response is comical! “We wish you would have spoken directly to us” Ben was YOUR employee, I was texting DIRECTLY to YOUR company. If you waste your time going here, enjoy the gaslighting that comes with it…

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