4.2.20.Children's Universe of Lake Conroe is open for business and operating at our regular hours. We are considered an Essential Business during this Covid crisis, and appreciate the opportunity to support our communities during these tough times. We take the health and safety of our children and staff seriously and are following all the required guidelines for childcare operations. Some of these safety measures include child drop-off / pick-up outside the entrance to our buildings, only children and staff are allowed inside, temperatures of all children and staff are taken at the door, no one with a fever or obvious symptoms is allowed admittance, lots of hand-washing throughout the day, and regular sanitizing throughout our facility.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.