Certified by Primrose School of West Lake Hills • Apr 05, 2026
PreschoolDay Care CenterPrivate SchoolPrimrose Schools Franchising Company
Primrose School of West Lake Hills is an accredited daycare located in the Austin area that offers infant, toddler, preschool, pre-kindergarten and kindergarten programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Details
Wheelchair accessible entranceAvailable
Location
Certified by Primrose School of West Lake Hills • Apr 05, 2026
Certified by Primrose School of West Lake Hills • Apr 05, 2026
Monday7:30 AM - 6:30 PM
Tuesday7:30 AM - 6:30 PM
Wednesday7:30 AM - 6:30 PM
Thursday7:30 AM - 6:30 PM
Friday7:30 AM - 6:30 PM
SaturdayClosed
SundayClosed
Reviews
4.7
37 reviews
5 stars
34
4 stars0
3 stars0
2 stars0
1 star
3
BB
Becca Blackwell
Aug 25, 2025
5.0
Primrose of Westlake has been so great for our family. Our son loves going to daycare and is excited each day! The teachers and staff genuinely care for the children and we feel fortunate to be a part of such a great community.
RI
Richard E Gray IV
Aug 25, 2025
5.0
Primrose has been a wonderful experience from day one and I believe has benefitted our son's early development in so many ways. The staff and teachers are all wonderful, nice and attentive to all of not only our son's needs, but ours as well. It truly feels like a family atmosphere and the fact that my son runs into school each day says it all.
CH
Clint Hovey
Aug 12, 2025
5.0
We have two boys at Primrose. The staff has been great and the boys have really enjoyed their teachers. The best benefit is the procare app that let's you stay up to date on our kids days with photos and other important information.
KW
Kristina Wiltjer
Oct 18, 2023
5.0
After reading numerous reviews on both Facebook and Google, I'm excited to share my heartfelt experience with the infant room at the Primrose School of West Lake Hills. As a new mom to a 3-month-old baby girl, finding the right childcare facility was an emotional and significant decision for me.
Our choice to entrust our daughter to this school was solidified during our initial tour. The outstanding individuals who won our trust are Ms. Sharie, Ms. Gabriella, and Ms. Champika. Their dedication and genuine care for the children were immediately evident.
Every day during drop-off and pick-up, Ms. Sharie, Ms. Gabriella, and Ms. Champika welcomed me with warm smiles and took the time to share the intricate details of my daughter's daily experiences. Even on those days when my little one had her share of challenges, they never hesitated to offer me reassurance. As a new mom, the separation anxiety can be overwhelming, but the team at Primrose School of West Lake Hills has a remarkable way of putting parents' minds at ease.
One of the standout qualities of this facility is Ms. Sharie, Ms. Gabriella, and Ms. Champika's attentive response to the needs of the infants under their care. Crying babies are comforted and attended to promptly, creating a nurturing and reassuring atmosphere for all. Furthermore, they consistently keep me well-informed about any concerns or the need to replenish supplies. Most importantly, it's evident that the infants are genuinely content and happy in this environment. While the occasional infant meltdown is inevitable, the staff handles these situations with professionalism and a perpetual smile.
TS
Tracy Steingold
Jul 28, 2023
5.0
Primrose has been our kiddo's home away from home for about 4 1/2 years (off to kinder we go) and we are going to miss this place. Such caring teachers and staff. Our son has loved going here and has made some amazing friends and so many wonderful memories. Highly recommend!
Frequently Asked Questions About Primrose School of West Lake Hills
What is Primrose School of West Lake Hills’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School of West Lake Hills keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
What age groups does Primrose School of West Lake Hills serve?
We offer programs for infants, toddlers, preschool, pre-kindergarten, and kindergarten children.
What are the hours of operation for Primrose School of West Lake Hills?
The school operates Monday through Friday from 7:30 AM to 6:30 PM and is closed on Saturdays and Sundays.
What safety and health protocols does the school follow regarding illness?
Students and staff with respiratory illness symptoms or fever must stay home until they are fever free for at least 24 hours; frequent handwashing and regular disinfecting are practiced to keep students well.
What curriculum does Primrose School of West Lake Hills use?
We use the Balanced Learning® approach that fosters creativity, compassion, and resourcefulness, integrating letters, numbers, science, character development, and life skills.
How does the school measure each child's progress?
Teachers use various tools throughout the year to collaborate with families and monitor each child's unique development and needs.
Are teachers at Primrose School of West Lake Hills trained in health and safety?
Yes, all teachers are certified in first aid and CPR and receive ongoing health and safety training throughout the year.
Does Primrose School of West Lake Hills provide touch-free check-in?
Yes, touch-free check-in is one of the services offered to help maintain health and safety standards.
What nearby educational institutions are close to Primrose School of West Lake Hills?
Acton Academy West Austin, a high school and elementary school, is nearby and could be a next step for children graduating from our kindergarten program.
Are there recreational activities near Primrose School of West Lake Hills for families?
Yes, Synergy Dance Studio, which offers dance classes and activities, is nearby and can be a great option for family enrichment after school hours.
What medical and dental services are near Primrose School of West Lake Hills?
Nearby medical providers include Kunik Orthodontics Austin, Periodontal Surgical Arts, and Hill Country Oral Surgery, useful resources for family health care needs.
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