RC Health Services Austin

5.0
893 reviews

About

Educational Testing CenterCPR ClassAdult Education School
RC Health Services is a premier provider of CPR, BLS, ACLS, and PALS classes, as well as EMT training and EMT online courses. As an American Heart Association Training Center, we offer a full range of life-saving certification courses designed for healthcare professionals, first responders, and the general public. Our Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and Pediatric Advanced Life Support (PALS) classes provide essential skills for emergency response in both prehospital and in-facility settings. For those pursuing a career as an Emergency Medical Technician, our hybrid EMT training combines online coursework with hands-on skills sessions at our nationwide locations. Enroll today to gain the certification you need and advance your career in emergency care.

Location

RC Health Services Austin
223 West Anderson Lane, Austin, TX
78752, United States

Hours

Reviews

5.0
893 reviews
5 stars
869
4 stars
17
3 stars
2
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Instructor Quality

Instructors are consistently praised for being knowledgeable, engaging, and effective in teaching.

Class Experience

Many customers enjoyed the interactive and hands-on nature of the classes, finding them fun and informative.

Professionalism

The business is noted for its organized and professional approach to training, with a friendly atmosphere.

Customer Loyalty

Numerous customers expressed their intention to return for future certifications, highlighting a strong sense of loyalty.

Communication Issues

Some customers reported issues with receiving certification cards and confirmations in a timely manner.
  • JT
    Joel Trevizo
    3 days ago
    1.0
    This happened on September 29 (or perhaps 28 or the 30th?), 2024 (It was on a Sunday). The instructor said he was from the San Antonio location and was covering for Steve Dixon at the time. I was making mistakes and the instructor was yelling at me such as when I inserted an OPA wrong he yelled, “TAKE THAT OFF OF MY MANIKIN NOW!!!” Also when I had missed a step on the CPR exam, he yelled at me repeatedly, “STOP STOP!!” Not only did I feel discouraged but I also felt sad and on the brink of crying. His yelling even triggered my trauma so I was also afraid of making another mistake and making him even angrier even though he already was angry. He yelled at me for forgetting the right dosage for a medication and scolded me for it. When I missed a step on inserting an OPA, he pointed out that I needed to measure it with the angle of the jaw and he asked me, “does that sound familiar?” I said, “yes”, then he said with a smart alec, rude tone; “yeahhhh” and put the palm of his hand over his face. He had covered his face with his hand out of frustration repeatedly throughout the exam. I understand this is a serious field to get into but that did not give him the right to act so unprofessional and make me feel so discouraged. He acted as if I was intentionally vandalizing the equipment which of course I wasn’t. I wish I had reported him sooner and get a refund because I did not pay to have my trauma triggered and get yelled at for making some mistakes as a student taking a test. He was so disrespectful to me and his behavior toward me was inappropriate and inexcusable. He was yelling loud that I was certain the other students in the other room could hear everything, either way I felt humiliated. I haven’t been able to get this day out of my head since, and had to look for counseling because of this exact day. I would’ve expected better and will not take this course again and certainly will not recommend this course to anyone.
  • TH
    Tyler Hicks
    Aug 27, 2025
    1.0
    signed up for a traditional class got canceled last minute they switched me to hybrid on the first day the teacher didn’t even show up to the google meet
  • BO
    Brian Olsen
    Jul 28, 2025
    5.0
    Joan was great, very knowledgeable!!
  • EU
    Elizabeth Uszynski
    Jul 18, 2025
    5.0
    Joshua was a very thorough and efficient instructor. Good class!
  • DC
    Dekeyan Campbell
    Feb 24, 2023
    5.0
    Awesome instructor. Good refresher.

Frequently Asked Questions About RC Health Services Austin

What types of CPR and emergency training classes does RC Health Services Austin offer?

RC Health Services Austin offers CPR, Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), and EMT training including hybrid EMT courses with online and hands-on components.

Where is RC Health Services Austin located?

The facility is located at 223 West Anderson Lane, Austin, TX 78752, United States.