Primrose School of Nolensville

Reviews

• MA

  Makoto Abe

  Apr 20, 2026
  5.0
  Greatest Preschool in the area. Very kind staffs and great teachers with at-home atmosphere. Our daughter has been enjoying a life there.
• SK

  Subba Raju Koneti

  Apr 5, 2026
  5.0
  Primrose School has been wonderful for our daughter. The teachers and staff are caring, supportive, and welcoming. She is happy, learning so much, and loves going to school. We are truly thankful for everything they do
• CW

  Claire Walters

  Mar 23, 2026
  2.0
  From a disappointed mom: My son started at Primrose Nolensville in fall 2024, and our first year was wonderful. He loved school, and we loved his teachers. Unfortunately, that changed drastically after he moved into a new classroom this past August. He quickly became unhappy, often begging not to go to school, and we began receiving frequent behavior reports. We voiced concerns that something wasn’t right, but we felt those concerns were not taken seriously and little support was offered. The biggest issue arose during naptime. At age 4, my son no longer naps, but the expectation was that he remain still on a cot for over 1.5 hours. When he struggled with this, the school’s solution was to call us and ask that we pick him up asap. This unintentionally reinforced the behavior, and the situation escalated. When the school offered no alternative strategies after 2 weeks of this pattern, I requested a meeting in hopes of working together on a solution. Instead, a week later, we were asked to leave and find other childcare. Communication from leadership felt presumptuous and placed all the blame on my son, rather than trying to understand or address the underlying issue. Notably, his classroom teacher was not involved in the decision and expressed that they disagreed with how the situation was handled. We have since moved to a new preschool where my son is thriving, happy, and no longer having any issues—including during naptime. Every child goes through challenges, and what was most disappointing is that the school did not try to understand why my son was struggling or work with us on solutions. Instead, he was treated as a problem that needed to be removed. I hope the school can reflect on how they support children who may need a different approach when their approach has failed.
• NM

  Nicolas Membrillo

  Feb 2, 2026
  5.0
  Sean and Corrie and the whole team are just the best! Fantastic school.
• TB

  Tassi Baxter

  Dec 31, 2025
  2.0
  I’m not someone who typically writes reviews—good or bad—but I feel our experience at Primrose School of Nolensville is important for other parents to know about. I also understand that every child and family is different, and others may have had a very different experience here. That said, if you are the parent of a very active child, this review may be especially relevant to you. Our family was recommended this daycare when we moved from out of state for our then–1-year-old. We started in August 2025, and by November 2025 we were being asked to find alternative care because our child was deemed a “safety concern.” Our child had been in daycare since 12 weeks old, so this was not his first childcare environment. Like many children around this age, our son went through a biting phase, which later included scratching. In less than three months, we had two meetings with administration—not with his teachers—regarding his behavior. In the first meeting, the Director, Leslie, and the owner explained their policies on aggressive behavior and stated they would work with us to identify the cause and support our child. A few weeks later, the biting increased, and we were frequently called to pick our child up early. After about a week of this, my husband and I requested a meeting to discuss next steps. Before we were able to say anything, Leslie informed us that they were asking us to leave the program. We were told how many incidents had occurred, that other parents were concerned, and that our child was considered a safety issue. We were also told that one teacher was having to dedicate all of her attention to our child, which prevented her from caring for the rest of the class. Despite requesting the meeting, we were not given the opportunity to discuss solutions, ask questions, or collaborate on a plan. We were also never allowed to discuss incidents directly with our child’s teachers. Whenever we asked, we were told they were “not allowed to discuss it” and were redirected to the front desk staff. Both meetings left me feeling as though my 1-year-old was being treated like a problem rather than a child going through a developmentally common phase. The meetings felt less like discussions and more like policy reviews. Leslie showed no empathy or concern in her tone, body language, or communication style. She was cold, abrupt, and dominated the conversation entirely. During the week after we were dismissed—but still required to attend while securing new care—we were met with zero acknowledgment of the situation. Instead, we were greeted with forced cheerfulness, casual small talk, and compliments, which felt disingenuous given the circumstances. On our child’s final day, his teacher didn’t even know it was his last day—highlighting a serious lack of communication between leadership and classroom staff. Ultimately, this experience showed us that this daycare struggles with communication, empathy, and supporting children who don’t fit neatly into their expectations. I believe the owners prioritize appearances, and I strongly feel the Director would be better suited for a role outside of early childhood leadership, where empathy and collaboration are essential. My child has since moved on to another daycare in Nolensville, where they are thriving, have had 1 biting incident in 5 weeks, and seem much happier.

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