Countrywood KinderCare

Reviews

• JJ

  Jasmine Garner (Princess Jasmine)

  Feb 17, 2026
  5.0
  My son and I were dislocated for a few months and had to come back to Memphis. We attended Kindercare previously & this was an easy transition. I'm glad I chose this location, it's always super clean, smells good, and the teachers are involved with each child although the ratios can be bigger at times. They are very organized, they have extra incentives we didn't have previously like sports & picture day. I really enjoyed my experience for the short time. The Director is very understanding, kind, and they will work with you when you run into dire situations. Highly recommend them! 👌🏽
• XO

  Xiamara Oigbokie

  Sep 29, 2025
  3.0
  I like it in the beginning but soon realized the poor communication with leadership with my children’s concerns. My child wasn’t happy there anymore. So disappointing because for once I almost had confidence in a daycare. Seems like they’re enrolling too many kids in my opinion.
• SL

  SJ Lee

  Sep 8, 2025
  1.0
  I was interested in after care for my daughter back in May while my newborn was in NICU, but ended up not utilizing the service. Regardless of NEVER finishing the sign up process and enrolling my child, I was billed. I had spoken with this location twice regarding the bill, as I received several calls and emails from Kindercare corporate about an unpaid balance. When I tried to clear it up with corporate, they said I had to contact my local Kindercare. When speaking with this location, I was assured the bill would be removed, and since the calls/emails ceased I assumed it was properly taken care of. Today, 4 months later, I receive an email from a debt collector about this same bill. Of course there is no direct email or phone number for the owner of this facility to attempt to get this properly taken care of, as it should’ve been the first time around. Being billed for services not provided is not only unreasonable but unlawful. Since this illegitimate bill has been turned over to a debt collector, federal laws apply and I will be pursuing that course of action when this could’ve been avoided had this location just followed through in the first place. This displays a serious level of mismanagement and lack of integrity. If they cannot properly manage simple clerical work and communication, I would not feel comfortable trusting them with the care of my children. As an establishment that works closely with families, I expected better. Parents have enough on their plates, now because of their negligence I have to spend the time (that could be better spent with my children) leaving this review and attempting to get this collection removed.
• TL

  Taneshia Leavy

  Aug 6, 2025
  1.0
  Run! Poor communication! Very high turnover. Poor leadership skils. Good luck!
• AS

  Anna Stewart

  May 15, 2025
  5.0
  We LOVE KinderCare. They grow to make this space safe. They know you and make you and your child feel welcome. Our little one has learned so much and loves her teachers and friends. We are very lucky to have found such a great place that let us ease our minds, while expanding hers. They offer a structured learning plan and additional classes your child can take. The building is clean and the teachers are very attentive.

Frequently Asked Questions About Countrywood KinderCare