Bridgemill KinderCare

Reviews

• JM

  Jordan Murphy

  Jul 23, 2025
  1.0
  Our experience with Bridgemill KinderCare and the KinderCare corporate staff was abysmal at best! The whole experience was a lot of smoke and mirrors, they would tell you what you wanted to hear but their actions didn’t back that up. Example, telling me the hours and standards of care are going to get better and 1 hour later sending a notice to parents that school was canceled until further notice due to staffing shortages. The low customer service level aside, my 2 biggest issues were 1) learning that their staff is allowed to smoke during working hours as long as they’re 25ft from the building. I learned of this policy after the director walked past me at 7:30am smelling like an ashtray. 2) my son has a medical condition that requires immediate adult intervention (no formal medical training is required for this intervention). After communicating this issue multiple times to various staff members and filling out a formal medical form to put in his file, we were informed by a KinderCare corporate employee that there was no one on the property that would be able to properly care for my son if he had an episode at that time. Childcare should be a reliable and safe places for our children. Unfortunately, falling short of those basic standards doesn’t even begin to describe the standard of care you will receive from this facility.

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