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Primrose School of Midtown Greenville is an accredited daycare located in the Greenville area that offers infant, toddler, preschool, pre-kindergarten and kindergarten programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Like other 1-star reviews here, we were very happy with Primrose -until we weren't. The staff, communication, cleanliness and photo updates throughout the day were all great. Everything changed when the owner, Lauren put a target on our backs. Over the coarse of several conversations over several weeks, she grew increasingly aggressive, disrespectful, and unprofessional towards my wife and me. I have NEVER had someone talk to us or treat us the way that she did as a customer. After being forced to find another daycare less than a week before the new school year, we started meeting other Primrose refugees that have had similar encounters. Worse than the level of disrespect was that she continued to move the goal line on us as we made efforts to meet her "requirements" which we have since learned aren't required in other daycare facilities. I have nothing but positive things to say about Primrose overall but I cannot advise anyone to attend the Downtown or Midtown locations simply due to the owner. My review is not in disagreement with her policies themselves, but is specifically in reference to her treatment towards us as customers and her complete lack of professionalism. This is exactly what has been echoed from other parents as well as other directors locally.
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Callie Bruns
Aug 11, 2025
1.0
For all of you Mom's out there looking for daycare for your child-I would highly recommend that you do not consider placing your child here. We had our little girl here for a year and it started off really well-we were impressed with the teachers and felt like she was well taken care of. It was not until close to the end of the school year when the owner (Lauren) started to get involved with some things that were already set up and approved for our daughter at the beginning of the school year. Once she got involved, my Husband and I felt that we had targets on our back and where blown away with the way we were treated by Lauren. To say it was unprofessional is an understatement, it was so bad I was sick to my stomach thinking that my child was in her "care" with the growing fear that she was going to take her anger that she had on us out on our daughter. She decided to take matters into her own hands and we received an email on a Tuesday informing us that Friday of that week would be her last day of care and kicked us out of the program, leaving me with three days to find a new daycare at the beginning of the school year. The reality is, Primrose might market themselves as a "caring and supportive" daycare but they are the opposite. They have a long waitlist and the reality is, if you raise concern or attempt to advocate for your child, Lauren will get fed up with you and kick you out of the program with little notice, just like she did with us.
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Nick Sarton
Mar 25, 2025
5.0
We absolutely adore Primrose! Our son is thriving, happy, and adores his teachers so much! His teachers (Ms. Cely, Ms. Amanda, and Ms. Alboni) are unmatched in love, professionalism, and getting our child engaged. This will be the best decision you could make for your kiddo!
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Hunter Morris
Dec 17, 2024
5.0
The teachers and curriculum are wonderful. We love our class and or classmates!
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Jessica C.
Jun 30, 2022
5.0
We enrolled our daughter at Primrose Midtown in 2018 before they opened. Our daughter started there at 5 months old. She’s our first child so I anticipated a lot of fear and worry in leaving her at a new place with strangers. The worry never came! My daughter was so loved, well taken care of, always clean and happy at pick up and as she got older she’s always been happy to go to “school”! We love that they have an app and we get lots of notifications and pictures throughout the day to keep up with what she’s eating, drinking, learning(and even bathroom breaks/diaper changes). I will say that there has been a fair amount of turn over during our time, but we’ve always been notified of new staff and my daughter has had an easy time connecting with new staff because I think she just feels safe there. As she’s gotten older(3.5 now) and we’ve gotten out of the pandemic, we’ve seen much more consistency in the teachers.
Primrose midtown provides all snacks and meals which was a big deal for us and makes mornings so much smoother. Drop off is 6:30am and pick up is 6 pm and while we’ve never taken advantage of the early drop off, the late pick up has saved our jobs!
Primrose Midtown was also one of the only daycares in the area that remained open during the pandemic. They don’t follow Greenville county school schedules and overall just never close. We feel so supported as working parents and have never had a surprise closure. Over 3 years of uncertainty in our schools and daycares in the area, Primrose has been something we’ve been able to rely on. We’ve enjoyed our time and would 100% enroll any of our future children.
Frequently Asked Questions About Primrose School of Midtown Greenville
What is Primrose School of Midtown Greenville’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School of Midtown Greenville keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
What age groups does Primrose School of Midtown Greenville serve?
They offer programs for infants, toddlers, preschool, pre-kindergarten, and kindergarten children.
What are the operating hours of Primrose School of Midtown Greenville?
The school is open Monday through Friday from 6:30 AM to 6:00 PM and closed on weekends.
What health and safety measures are in place for children and staff?
They require sick students and staff with respiratory symptoms or fever to stay home until fever-free for 24 hours, frequent handwashing, temperature checks, touch-free check-in, and limited visitors.
How does Primrose School ensure cleanliness?
High-touch items and playground equipment are disinfected frequently throughout the day, and bedding is laundered daily or weekly depending on the child’s age.
What curriculum does Primrose School of Midtown Greenville follow?
They use the Balanced Learning® approach, which develops creativity, compassion, resourcefulness, academic skills, character, and life skills.
How is a child's progress monitored at the school?
Teachers use various tools throughout the year to collaborate with families and monitor each child’s individual progress to provide personalized support.
Is the facility wheelchair accessible?
Yes, the school has a wheelchair accessible entrance.
What nearby dining option is available for families visiting Primrose School of Midtown Greenville?
Olive Tree, a Greek and Mediterranean restaurant, is nearby and a convenient option for meals before or after a visit to the school.
Are there any nearby educational institutions near Primrose School of Midtown Greenville?
Yes, North Greenville University Tim Brashier Campus is nearby, which may be of interest to families and staff.
What nearby community services are available around Primrose School of Midtown Greenville?
Nearby community services include Greenville First Steps and the South Carolina State Government Social Services Department of-Dss, providing family support programs.