While some teachers are great, I was disappointed by the center director’s lack of accountability and professionalism, and the tendency to avoid resolving issues.
AP
Ainye Perkins
Oct 8, 2025
My experience with KinderCare has been extremely disappointing. From the very beginning, I was misled about the tuition pricing, and the communication around fees and policies was inconsistent and unprofessional. What was explained to me during the enrollment process did not match what I was later charged, and when I tried to get clarification, I was met with dismissiveness instead of accountability.
The director’s attitude was unprofessional, and rather than focusing on resolving issues, she often made excuses or deflected responsibility. As a parent, that’s unacceptable — especially when you’re trusting a childcare center with your child’s safety and well-being.
The most concerning part is that my five-year-old son, Kash, came home several times saying that staff members were mean to him. No child should ever feel uncomfortable or mistreated in a place that’s supposed to be caring and supportive. That alone made it clear to me that this center does not uphold the standards it advertises.
I would not recommend this KinderCare location to any parent who expects transparency, professionalism, or a nurturing environment. My advice — ask detailed questions, get everything in writing, and trust your instincts.
SB
Shawn Broadnax
Sep 25, 2021
Great food sandwich awesome
SR
shamillia ramirez
Feb 16, 2019
I love it here! All of the teachers and staff are amazing. They treat all of the kids like their own and I can rest easy knowing that my baby is safe, well-cared for and educationally enriched. My only regret is that I didn’t transfer my baby here sooner.
BF
Brittany Frescatore
Jan 15, 2018
I absolutely love the teachers at this center. I trust in them to take care of my child and I know they are doing a great job. Miss Colleen- you are AWSOME, we love you! My daughter is safe, happy, and absolutely loves her teachers and friends. I couldn't ask for more. Miss Lisa the director has always kept us informed & has been so kind and helpful. I am a very happy parent. Thank you all for doing such a great job and taking such good care of my daughter.