Folcroft KinderCare

Reviews

• TC

  Tawanna Coleman

  Feb 14, 2026
  2.0
  Disappointed, my daughter is 4 years old and will be 5 this June. She has been attending this center for 4 years and 1 month. We have paid a total of $66,966.70 cents cash during her time there. My daughter has been at this location longer than 80% of the staff there. Being diagnosed with autism at the age of 3 years old came with some challenges. During these last couple of months my daughter started demonstrating demand avoidance and having melt downs that are not easily manageable. The current director expressed this to me and told me that if I did not get a wrap-around for her she can not attend there anymore. I spoke with my IEP team and they expressed to me that it is against the law to expel/suspend a child with a disability. We had a meeting and myself and the IEP team explained to the director that their observation did not call for a 1-1 24/7 and that they are working on getting my daughter extra support. They told the director it was up to kindercare to provide additional support if they felt like they needed this. The director said that kindercare is a private company and they do not have to accommodate special needs children. Being disappointed in her response and not having the 1-1 24/7 support I had no choice but to pull my daughter out. The director did not offer additional staff, did not offer to bring in sensory toys, did not offer to work with the IEP team to reduce triggers, did not apologize for her staff keeping my daughter speech device in her cubby instead of beside her at all times, the staff did were not attending her therapy sessions so they can implement them in the class room when they are gone. The director told me that they do not substitute meals so if my daughter doesn't eat lunch she has to wait until snack time and we could not bring in food that she likes. At the meeting the director brought up a doctor's note to bring food inside the center after she told me there was not an option for me to bring in outside food. After all the money we gave to this company we were not offered any additional support. The director went off of emotions and personal preferences and her best interest was not in support even after she was told the center will be reported by two legal team members on my daughter's IEP team. This can not continue to go on. If this review helps the next child with autism get support then my goal is accomplished. Kindercare let your response be change in policy and in actions not a “I am sorry that this happened to you response” treat our kids in this community better as they are ALL our future and they ALL need support.
• QB

  quaneisha bentley

  Oct 29, 2024
  1.0
  We enrolled my two year old daughter in July. By October I was already looking for new daycares. This location seems to have a really bad problem with communicating if your child actually ate during the day, and they tend to put other children’s clothes on your child (multiple times). I would not recommend this location or company to ANYONE. I’m very disappointed with this daycare.
• QG

  Queenie Gray

  Apr 14, 2023
  1.0
  It’s really dirty they have a bug problem and also mean to the kids their only activity they do is go outside .
• ET

  Ebony Turner

  Aug 16, 2019
  1.0
  This is a terrible center. Manager Brittany does not know what she is doing and the district leader Terri is racist. Their was good teachers there and now they gone. The place is not clean nor kept up do yourself a favor and keep your children away!