Brookhaven KinderCare

Reviews

• JJ

  Julianna Jenkins

  Apr 23, 2026
  1.0
  my daughter attended kinder care for 1 year and I can say my daughters INFANT classroom was the only classroom I cared for. My daughter had issues that I was not told about. Scratches and bruises I found and asked the school, which they did NOT ever have an answer for. Lunches that were made for my child that would SIT in her bag all day, including milk. Not including incidents where I had to pick my child up, because there were not enough teachers present. I would think a million times before putting your children in this daycare center. I have walked into the center multiple times finding something new to dislike. I can shout out a few teachers that took care of my daughter.. but I can’t speak for everyone. 3 directors within a YEAR should tell you all you need to know.
• GH

  Gina Harper

  Mar 30, 2026
  5.0
  As a first-time daycare mom with a 1-year-old, I was very nervous about this transition, but the new director Lakeisha Brown has been amazing. She really took the time to listen to my concerns and made thoughtful changes, including placing my daughter in a new classroom with a teacher who better fits her needs. Since then, I’ve seen such a positive difference in my daughter, and it gives me peace of mind knowing she’s in a caring and supportive environment. Communication has been great, and I truly appreciate the attention and effort put into making sure my child is comfortable and safe. I highly recommend this daycare, especially for parents who are new to the experience!
• SB

  S B

  Jan 15, 2026
  1.0
  I would not recommend Brookhaven KinderCare in Gurnee, IL. We ultimately withdrew our child due to repeated concerns around care, communication, and leadership. Despite clear conversations and expectations, decisions about my child’s care were made without parental consent or advance communication. More concerning, the center repeatedly appeared to be out of compliance with Illinois state child-to-teacher ratio requirements. On several occasions, I picked up my child soiled, which is unacceptable in any licensed childcare setting and suggests a lack of adequate staffing and supervision. When these concerns were raised, the response from center leadership was dismissive and unprofessional rather than solution-oriented. There was little accountability, collaboration, or willingness to address issues proactively. Childcare requires trust, transparency, and partnership with parents. Unfortunately, this location consistently fell short in all three areas.
• RE

  Raven Emanuel

  Jan 6, 2026
  4.0
  I was nervous starting my babygirl at day care she was just 6 weeks old! Ms.Debbie assured she’ll be ok from when I came to visit and so far so good! Ms, Dawn, Shi,Toni, Jada are GREAT with my daughter ! I’m really pleased with how things are going at this time.
• CM

  Cassie McAllister

  Nov 13, 2025
  5.0
  We’ve been going here for 6+ months now after moving to the area and we love it! Our kids have so much fun, and the staff is very compassionate.

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