My daughter has been enrolled at Willow Cove since she was 3 months old and has been there for a bit over a year now. This is our first child, and the staff at Willow Cove helped guide us as new parents, always answered questions, and proactively informed us of any concerns. They provide notifications via the Lillio app which include the day's activities, diapers, food, and even pictures of our baby girl throughout the day. I know this greatly helped my wife as she transitioned back to full time work and all of the anxiety leaving our newborn with "strangers."
The staff are all super friendly, meeting me with a smile during drop off / pick ups, and certainly remembering my name well before I remembered all of theirs. One particular aspect that surprised me in a positive way, is that even in the infant room, the students are all given activities, themes, and lessons throughout the day. In my naivety, I didn't think the services would extend beyond feeding and diapers at such an early age.
My daughter benefits from the social interaction, has a "best friend" now, and is always excited to "go to school" in the mornings. We're so happy to have chosen Willow Cove and couldn't recommend them enough to anyone else looking for child care!
LL
Lauren Law
Aug 12, 2022
1.0
If I could leave 0 stars I would. These people lost my child’s clothing and laid him down for a nap in a soaking wet swim suit while they changed all the other childrens clothes. They never called me to inform me that they lost his clothes. I only found out because my mother went to pick up my child from school early and found him laying down in soaking wet clothing. The director never called me to address the situation. A week went by and I finally ran into her, only for her to say that it wasn’t her or her staffs fault but that it was my sons fault for losing his clothes. Mind you, my son is 4 years old.
Before that he comes home with a scratch on his face that’s starts on one side of his face and travels clear to the other side, but no one could inform me on what had happened.
If you care about the safety and we’ll being of your child STAY AWAY!! They will never take responsibility for their actions. They will tell you they had no idea and that your 4 year is capable of taking care of themselves. BEWARE.