Gahanna KinderCare

Reviews

• CW

  Char Williams

  Jan 5, 2026
  1.0
  Think twice before bringing your child here, it isn’t worth the headache and hassle. For weeks I was unable to scan my baby in, and I repeatedly asked the staff for help. I was told someone would “look into it,” but no one ever notified me that her title 20 coverage had lapsed, a balance was building, or that late fees were being added. No letters, no phone calls, no meetings, nothing. I get her title 20 reinstated; then Months later, out of nowhere, I was hit with a $1,200+ bill and told my child would be expelled immediately with no payment plan option. To make matters worse, part of the balance they tried to bill me for was a period JFS already covered. And they still tried to force late fees for a balance I didn’t even know existed because THEY failed to notify me. All while my family was dealing with the death of my mother. KinderCare allowed a debt to silently accumulate, failed to communicate, refused compassion, refused to take accountability for their part, refused to offer a payment plan, and then chose to punish a child. That is NOT how a childcare program that claims to care about children and families should operate (other families are affected as well) This situation could have been handled ethically and professionally, but instead it has caused emotional stress, instability, and financial hardship, completely unnecessarily. Families trust childcare providers to partner with them, communicate clearly, and put children first. That did not happen here.
• NM

  N m

  Nov 18, 2025
  5.0
  My son has thrived here, he has improved so much and is able to be around other kids and spatial awareness has improved and the daycare staff take great care of him and are patient with him. Ms Kesha, Ms. Z, Ms.S, Mr. Jason and Ms. Kim have helped him so much and it makes me happy to see how comfortable he is with everyone . I am thankful for them and keeping the kids safe.
• KR

  Kasaun Robinson

  Sep 16, 2024
  1.0
  Don’t actually watch the kids my child get hurt twice a week over at this daycare recently just fell while they decided to mop while allowing children to run freely n chipped his tooth
• MT

  Megan Trott

  Jan 4, 2024
  5.0
  Exceptional care of my Twins and family. Highly recommend to anyone seeking quality childcare.
• JS

  Jason Sharp

  May 26, 2017
  4.0
  This is the third infant daycare we have taken our daughter to and has been our favorite thus far. Ms Beth and Ms Maddie are incredible caregivers and our daughter has really bonded with them over the past week. They provide excellent care and are incredibly knowledgeable about child development and child care. The price is about average for infant care at 300 per infant, but the ratio is higher than we'd like at 1:5 and 2:12 per infant class. These are state limits and my guess is that the Kindercare organization is setting these as goals to maximize profits instead of this particular center. The caregivers work really well within these restrictions and provide amazing care so I think if you want a safe place that has caregivers who care about your children, this is a great choice.

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