Penfield KinderCare

Reviews

• SL

  susana lugo

  Jan 20, 2026
  5.0
  Our family had a wonderful experience at KinderCare. Every teacher is kind, loving, and truly cares—Miss Sarah (both), Miss Teresa, Amy, our bestie Marie, Miss Amanda, and Mr. Wayne. Thank you for loving our girls and supporting our family. We are so grateful.
• SU

  Shanna Utter

  Dec 23, 2025
  4.0
  We have had a good experience with Kindercare! Our daughter has thrived since attending there. We enjoy that she has consistent teachers and is always learning something new each week.
• JS

  Jenna sada

  Nov 20, 2025
  5.0
  All the teachers at this location are really special. When I walk in someone in the office always greats me with a smile. I am so thankful to have found someplace that I can count on to watch my daughter each day. Thank you to Ms. Kat, Sydney, Elaine, Gracie, Andrea and Sarah for helping raise my little one.
• CO

  Chris Ozgar

  Apr 30, 2025
  5.0
  Our family has had an great experience at KinderCare over the past year. Our child is part of Ms. Jakayla's and Mr. JJ's class, who are both incredibly caring teachers. They've created a warm, fun, and engaging space where the kids are excited to learn and play every day. The curriculum is thoughtful and hands-on, and we appreciate the daily updates with photos, videos, and notes. We often notice our child coming home with new found independence, skills, and vocabulary. The front office staff—Marrie, Amanda, Lindsay, and Amy—are always friendly, responsive, and clearly loved by the kids (we’ve seen whole classrooms run to hug them!). Not only do they manage the day-to-day schedule, but they have occasionally organized after school activities (e.g., Trunk-or-treat, after hours childcare "parents-night-out", on-site field trips) that are above and beyond a normal daycare routine.
• HM

  Hayley McCoy

  Jun 12, 2024
  1.0
  WOULD GIVE 0 but can't. This place is TERRIBLE if you child is special needs or autistic in any way shape or form. Prior to attending I took a tour where the staff told me they were more than capable of handling my 3 yr. old with autism. I provided them with a packet to help understand her needs sense she is nonverbal. Day 1 she got sent home for standing on a chair and then the rest of that week sent home early for being upset or "stimming". They would complain she would walk out of the classroom but refused to close the door since "they didn't like too" I got disenrolled (told we had to leave) and I requested a refund since she was only enrolled for a month but the last 2 weeks there were 8 staff members out with covid, so I was asked to keep her at home. I was told I would a refund but instead Amanda refused to issue it but instead bill me for the weeks she was asked not to intend. I would never recommend any kinder care after the experience I have had here at the Penfield location. 2 years later I still never got my refund.

Frequently Asked Questions About Penfield KinderCare