Liverpool KinderCare

Reviews

• MM

  Mishskye

  Dec 1, 2025
  1.0
  My experience with this KinderCare was unacceptable from start to finish. After only three days of attendance, my child ended up sick, and the lack of professionalism from the staff and director made the situation even worse. When my brother-in-law went to pick up my son’s belongings, the director didn’t bother to ask a single question—no concern, no acknowledgment, nothing. She simply handed him a random bundle of diapers that didn’t even match what they had been logging in the app. The number and type of diapers returned made it obvious that the diaper-change reports were inaccurate at best, completely fabricated at worst. A teacher told me my son wet himself and his sleep sack, yet what they logged in the app makes that impossible, especially considering the high-quality diapers we provide. The contradictions are alarming and show either carelessness or dishonesty. I also emailed the center after my child contracted a virus there—no response, no follow-up, no accountability. For a childcare center responsible for infants and toddlers, ignoring a parent’s health concern is beyond unprofessional. To make matters worse, I saw a child with visibly runny nose in the classroom, even though the center claims they send kids home for symptoms like that. Clearly, their own policies are not being followed. Based on what I witnessed—negligence, poor communication, and clear inconsistencies—I cannot trust this center with my child’s wellbeing. I would strongly advise other parents to think twice before enrolling here.
• DM

  Dan Moran

  Oct 11, 2025
  1.0
  Don’t send your kid here. My son has been there for 6 weeks and has Covid, 2 ear infections, and RSV. This place is a disaster. The director and I guess assistant director (?) are NPC’s with zero communication skills, you don’t get email responses back for 2+ weeks…Do not send your child to this facility
• MR

  Monica Redden

  Oct 23, 2024
  5.0
  Excellent place! As a parent it is overwhelming to think about finding a quality daycare that truly cares. I was so happy I found this place close to home. The staff is always so friendly and my little one is super close to her teacher. They always exceed my expectations! Love this place!
• CM

  Christina Hatch Marden

  Sep 11, 2023
  4.0
  Looked nice from outside, I just picked someone up after her shift was done.
• JD

  Jerome Donaldson

  Apr 22, 2019
  5.0
  When we arrived in liverpool, we looked at several daycares to pick the right one for our child. At each location, our son cried and wouldn't let us go. Upon arrival at kindercare, we walked in and was greeted by staff who immediately made us feel very comfortable. Not only did we as the parents feel comfortable but our child grabbed the hand of the staff member who was showing us around and began to wave goodbye to us. At this point we knew that kindercare was the place for him. Throughout his time there, I can honestly say that my son loved it there. We've experienced continuous growth from our child on many levels. I could go to work and not have a worry in the world about my son. The staff is very passionate about their work and they take care of the children as if they was their own. From the bottom of my heart, I feel that we've been blessed and I thank the staff for welcoming us with open arms and partaking in the blossoming of our child. God bless all of you guys.

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