Liverpool KinderCare

Reviews

• MM

  Mishskye

  Dec 1, 2025
  1.0
  My experience with this KinderCare was unacceptable from start to finish. After only three days of attendance, my child ended up sick, and the lack of professionalism from the staff and director made the situation even worse. When my brother-in-law went to pick up my son’s belongings, the director didn’t bother to ask a single question—no concern, no acknowledgment, nothing. She simply handed him a random bundle of diapers that didn’t even match what they had been logging in the app. The number and type of diapers returned made it obvious that the diaper-change reports were inaccurate at best, completely fabricated at worst. A teacher told me my son wet himself and his sleep sack, yet what they logged in the app makes that impossible, especially considering the high-quality diapers we provide. The contradictions are alarming and show either carelessness or dishonesty. I also emailed the center after my child contracted a virus there—no response, no follow-up, no accountability. For a childcare center responsible for infants and toddlers, ignoring a parent’s health concern is beyond unprofessional. To make matters worse, I saw a child with visibly runny nose in the classroom, even though the center claims they send kids home for symptoms like that. Clearly, their own policies are not being followed. Based on what I witnessed—negligence, poor communication, and clear inconsistencies—I cannot trust this center with my child’s wellbeing. I would strongly advise other parents to think twice before enrolling here.
• DM

  Dan Moran

  Oct 11, 2025
  1.0
  Don’t send your kid here. My son has been there for 6 weeks and has Covid, 2 ear infections, and RSV. This place is a disaster. The director and I guess assistant director (?) are NPC’s with zero communication skills, you don’t get email responses back for 2+ weeks…Do not send your child to this facility
• DD

  Dutchess

  Jul 14, 2025
  5.0
  We have been enrolled at KinderCare for a few weeks now and so far everything is going great. The teachers have been so welcoming and make me feel comfortable dropping off my little one everyday. In addition, management is always friendly and willing to address any concerns. I was nervous after looking at the ocfs website about a few recent violations but I was ensured that it’s just a hiccup and everything is being addressed and fixed.
• MR

  Monica Redden

  Oct 23, 2024
  5.0
  Excellent place! As a parent it is overwhelming to think about finding a quality daycare that truly cares. I was so happy I found this place close to home. The staff is always so friendly and my little one is super close to her teacher. They always exceed my expectations! Love this place!
• CM

  Christina Hatch Marden

  Sep 11, 2023
  4.0
  Looked nice from outside, I just picked someone up after her shift was done.

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