Clifton KinderCare

Reviews

• LK

  L Kay

  Dec 11, 2025
  1.0
  I had a walk through 11/19 at 10am. I was greeted at the front desk by a girl wearing a “Hell Fire” hoodie from Stranger Things. A giant devil right there on the front. She did not know how to give the tour, was very unsure in what she was saying. The first room I went to was straight down the hall to the left. A baby room. As I was looking in, the teacher and her assistant were handling naps or a transition period where some infants were in the cribs. The main teachers body language showed frustration. I watched her grab an infant, I believe a little girl (if I remember correctly she was blonde with a jean jacket on) and forcefully put her on the floor. She then took a pacifier and shoved it in the babies mouth again as if she was frustrated. When she looked at me through the glass she could tell that I saw her, she was uncomfortable and her teachers aide looked uncomfortable too. They both flashed a strange “got ya” smile and could not hold eye contact directed my way. I should have stopped the tour then and reported them. It has been weighing heavy on my heart, but as people know child care centers have waitlists and I had to choose between getting care for my children or ultimately doing the right thing and reporting them. Waiting a month to call the director was my fault, but finally bringing in that report is better than not doing it at all. I apologize to the little girls family if they read this one day and see that I hesitated. I left Kindercare in tears. The lack of professionalism at the front desk, they could not find my children’s file, the whole place was dirty and overstimulating. But that incident at the infant classroom will be in my mind for quite some time. I spoke with the director on the phone, she was a director from Nisky and was filling in for the old director. She was blindsided and handled my complaint very professionally, but I would not recommend Kindercare in Clifton Park.
• CN

  Catherine Newton

  Nov 26, 2025
  1.0
  I wouldn't leave my enemys kids here. Jennifer Brown the director treated my niece like dirt. She worked there as a toddler assistant and was constantly belittled.
• KK

  Kayla

  Oct 6, 2025
  5.0
  My 2 children have been going here for 4 months now and the staff are fantastic. They care for your children like they are their own. Any time there has been an issue, you can talk with the director and they remedy it right away. I have complete trust in the staff to take care of my kids.
• BS

  Barbara Santoro

  Jul 26, 2024
  5.0
  At KinderCare they have such amazing staff! Their multi-age program has excellent teachers who love watching them all grow and learn. For parents looking for PreK focused learning, Miss Sarah is excellent at getting them ready for kindergarten and become amazing problem solvers. For the younger multi-agers around preschool age, they have 3 teachers who are excellent at building that alphabet knowledge to help begin their reading journey. Miss Sarah, Miss Korn, Miss Mo and Miss Jenn are the best at helping them socialize, prepare to read and write, and help them grow.
• AM

  Andrew Mott

  Mar 31, 2024
  1.0
  Tl;dr version: Don’t send your kids here. They have an extremely high staff turnover rate that presents a major problem for consistency and reliability, the facility is filthy, and the communication is exceedingly poor within Kindercare and external to Kindercare. There are much better choices for the same amount of money in the neighborhood. The full version: The Good: I believe the teachers that remain there are good people and that they care about the children there. The staff is friendly, and many of them have their own children there in the classrooms. The Bad: 1) Unstable staffing and utilizing Netflix to supplement an overworked staff: On our very first day, we received a note from the director asking if anyone could volunteer to keep their kids home because they were short on staff and couldn’t stay open unless they got some volunteers. We asked if this was a normal occurrence, as we had moved from the other side of the country and had never seen anything like this before from the previous childcare centers we had our children at. We were assured that it was not normal, and that it would be corrected in two weeks as they brought on more and more teachers. This problem did not go away, rather it seemed to increase in time. Two months later, my child was repeatedly bitten. My wife asked what was being done to stop it and she was told that there weren’t enough staff to intervene. I brought this to the attention of the director, and I was told that they were within ratios, and the teacher shouldn’t have said that. At another point, when it seemed like they were also low on staff, we went to pick up our son and saw that instead of planned activities, the teachers placed the ipad meant for communicating with parents in front of the children and had them watching Netflix. We were told this would never happen again. This calendar year, before we finally decided to remove our child from Kindercare, the center had asked for volunteers to keep kids home 16 separate times over a possible 46 days. The last two days, they simply closed classrooms and told parents they would be credited for the day. I complained to the care@kindercare email, the director, and the regional director. The regional director assured me it would be taken care of and I didn’t need to worry about it. The very next day, they had me drop him off in a different classroom. I went to pick him up early, and they had a ton of toddlers with two teachers watching Netflix again. When the teacher saw me glance at it, she turned it off and hid it. When I went to get my son’s coat from his assigned room and walked back, it was back on for the remaining kids. When we complained, I was told that they shouldn’t be able to access it on their Ipads. The director also told my wife that she told the teachers not to do that, but “the teachers don’t really listen to [her].“ It was comments like these that made my wife and I realize that we really didn’t know what was happening on a regular basis there, especially if there was that lack of ownership from the director on the quality of care and education. That’s when we finally pulled the plug. To be honest, I feel bad for the teachers for so many reasons. They’re completely overloaded due to the staff issues, and they’re simply not paid enough. I filled up at the Stewart’s and noted their Hiring display advertised a starting pay rate that was higher than what the teachers are paid. It’s no wonder they have a problem with staffing! 2) Basic cleanliness This was pretty shocking – the place is just filthy. From the entrance to the room, it’s constantly caked with food, grime, and other substances one would expect from a daycare center that just is not maintained. I was assured they were getting an estimate to do a deep cleaning. No idea if they even got an estimate. It's one thing if this place was cheap, but it's the same price as other much better centers in the area. For 395/week, you shouldn't worry about this kind of stuff.