Hamilton Health Place KinderCare

Reviews

• AH

  Ariel H

  Dec 1, 2024
  1.0
  I do not recommend it at all!! The times we went to ask for information, our daughter came in very excited because the place has nice facilities. We explained that our daughter has autism, they told us that there was no problem, since they already had a case of another child like that, however, the day we arrived they had not defined which class to assign her to even though they already had her supposedly clear entry date. In the end they put her in a class where the children were sleeping at that time and they said that there was no problem, however we felt a little worried because we saw that with the classroom in darkness they left her sitting on an armchair, she was 3 years old, we still wanted to trust her. My daughter was calm at that moment that day but in the afternoon when we arrived they told us that she spent practically the 4 hours she was there crying and they could not calm her down. No one could tell us which teacher she was with, no one knew if they took her to the bathroom since she doesn't wear diapers, no one knew if she ate and when we went to look for her in the yard they had her with a tablet since that was the only way they could calm her down which bothered us a lot since we don't even put it on her at home. We showed them how upset we were that no one knew anything and they didn't do anything about it, when we went to look for her bag in the supposedly assigned classroom, it wasn't there and they had it in the reception which made it clear to us that they didn't know what to do with her practically. At home we received a call promising that the next day everything would be different, however every time our daughter sees that place despite her excitement she had before, she cries thinking that we are going to take her back. When we arrived, we stayed at the reception desk watching how they handled her and they couldn't control her for more than half an hour. When we spoke to the director who was there that day, she told us that they really don't have the capacity to work with children with autism because the classrooms have too many children and they don't have the training. In short, they sold us a false illusion and the director didn't know how to solve anything. We left with our daughter. In that case, we know that money isn't the most important thing, but for those 4 hours that our daughter had a terrible time, we paid approximately $300 between registration and the cost of the week. In short... AWFUL experience!!
• MO

  Melina Ort

  Oct 27, 2022
  5.0
  Hamilton health place is an amazing loving and caring team, my 1 and 3 years old daughters love it there they wait for them with a warm hugs, my 2 years old learned about her emotions and she became a more relaxed toddler in the first weeks there, my 1 years old sings more and smile more! I love it there! They keep me updated all they long on how they doing, it makes me feel I with them! 🥰
• DS

  Dr. Sanford

  Aug 1, 2022
  1.0
  UNSAFE and poorly managed center. AVOID!! I sadly agree with other reviewers. Once KinderCare took over Lakeview, everything fell apart. The teachers who are still there from Lakeview ARE wonderful and doing their best despite now chaotic and incompetent leadership, understaffing, and a range of health/safety problems. We've been at the center since 2013 with our oldest and were devastated to leave, but by June 2022, we had no confidence that any of the children's safety was a priority to KinderCare. Be safe. Find childcare elsewhere.
• ZD

  Zaide Dorta

  Jul 28, 2022
  1.0
  I wish I could rate the teachers separately because they are nothing short of AMAZING !! This center has gone completely downhill since being bought out by KinderCare (previously Lakeview) . The director and upper management are terrible, they poor problem solving skills , lack of communication, and show no interest in getting to know family’s or providing them with reassurance about your child’s safety and well-being while in their care. DO NOT SEND YOUR CHILD HERE.

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