Candlewood KinderCare

Reviews

• JJ

  JRD

  Jan 3, 2026
  1.0
  If I could write a review with 0 stars, I would. I’m writing this review so other parents can make fully informed decisions before enrolling their child. My 3-year-old son, who had known developmental delays, medical needs, and a history of elopement, experienced a serious safety incident while enrolled here. During the school day, he left the classroom, entered the main lobby, exited the building, and reached the parking lot. I was not notified at the time the incident occurred. Instead, I was informed at the end of the day during pickup. By that point, my child had become so overwhelmed and distressed that he pulled out a chunk of his own hair. I was handed a plastic bag containing his hair and an incident report, but again, no phone call or immediate notification was made when this was happening. On top of that, there were no director or assistant director signatures. Had I been contacted when the incident occurred, I would have picked him up immediately. The lack of supervision, delayed communication, and handling of the situation were deeply concerning—especially given my child’s age and vulnerabilities. This experience raised serious questions for me about supervision, crisis response, and parent notification procedures, particularly for children with additional needs. I strongly encourage parents—especially those with young children or children who need extra support—to ask detailed questions about supervision, elopement prevention, and emergency communication policies before enrolling here.
• SD

  Stephen D

  Dec 15, 2025
  1.0
  I missed a call from this place. I called back to see exactly what was needed. And they said it in rather kind of a rude tone. No, nobody called you. Well then I don't know why your number would have shown up in my missed call logs. She then hung up on me. Very rude and disrespectful. Defiantly very unprofessional.
• SR

  Starla Rose

  Sep 25, 2025
  5.0
  I absolutely love this daycare!! All the staff are awesome and the director is amazing she does a lot for everyone!!
• KS

  Kayla Stubbs

  Mar 19, 2019
  5.0
  Absolutely love Candlewood KinderCare. They are so friendly, every teacher knows my daughter by name (or nickname) and greets us as we come and go for the day. So far we have been in the infant rooms and my daughter receives great care. They pay attention to details and communicate very well and are flexible to our requests. It is evident that the teachers love what they do. Happy to know my daughter is already being taught ASL and Spanish as she is learning to communicate. Very little turn over in our time there.

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