Spring Forest Road KinderCare

Reviews

• BJ

  Brie Jordan

  Aug 11, 2024
  1.0
  WORST EXPERIENCE!! If I could give negative stars for a completely negative experience I would!!! If you have any other options of places to send your kids please send them elsewhere especially if your child is autistic or has special needs! There are teachers in this facility that DO NOT like working with autistic children and have made that very clear! This facility only cares about money NOT your kids. They will neglect your child’s needs behind doors and smile in your face. Would never send my child back to this facility, nor would I recommend it to anyone in the future! They let my child go hungry on MULTIPLE occasions! HIDING his book bag full of his food that was sent in from home in a locked classroom closet saying that he can’t have it and FAILED to notify me that my child was going without eating and since my child is autistic and only semi verbal it was very easy for them to do it and think I wouldn’t realize it but I see his food bag come back full everyday knowing he has food issues and won’t always eat school lunch depending on what is served to him. . And then they LIED about it MULTIPLE TIMES, even to their own regional director during an INVESTIGATION in order to cover their own butts even though I have PROOF. They were letting my son starve to the point I would pick him up with dried tears on his face and his teachers telling me that it made them emotional to see him hungry like that. I even saw them pull out his bag from the closet with my own eyes and they LIED and said that never happened! Then they claimed they never even knew he had a book bag at all when it was sent EVERYDAY and we had conversations about! They just continue to lie and deceive! And they WILL LIE TO YOU! I have heard teachers SCREAMING at the top of their lungs in classrooms at small children many times. Some of the teachers do not want to do their duties as teachers and the director, Janesta, is barely ever there to handle situations that occur so the place is run by the teachers with no direction. This was not my first choice in schools but I still gave them a chance and they showed me exactly why I should NOT have chosen them to begin with. Even when I did the tour the place seemed all over the place . I asked the teacher was she the only teacher for all the kids and she said “basically”, the kids were running around and throwing things while the teacher was simply listening to the music she had on and cutting paper while the kids ran wild. This facility is unorganized, only a few there actually care about your children. Most of them only care about being on their phones. They let the big kids play on the playground with the littles KNOWING that it’s not allowed and a safety risk. But as soon as someone comes around to check they “fix” and hide everything.I have been with another KinderCare for years and didn’t have anything close to this type of experience so again do not send your child to this facility if you have other options. Send your kids to a place where they actually care cause this one DOES NOT!!!
• GG

  grace grooms

  May 2, 2023
  5.0
  This facility is truly known for caring for it's kids and the family. Excellent place for child care
• CB

  Cami Buba

  Apr 23, 2023
  5.0
  This is a great facility! The school is clean, safe, and the staff is lovely! Would recommend.
• JP

  James Paredes

  Mar 15, 2021
  5.0
  Dr. Jeff's attention to health and safety protocols are second to none. The quality of education is superb! I am beyond grateful to have someone so professional in the Raleigh area caring for the kids.
• SD

  Steve D'Agostino

  Mar 15, 2021
  5.0
  This place has really turned around since Dr. Jeff was put in charge. His attention to health and safety protocols is top-notch and the teaching here is outstanding. I'm really appreciative of the fact that we have someone like Dr. Jeff and this team to educate our kids in the Raleigh area!

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