Primrose School at Hope Valley Farms

4.3
17 reviews

About

PreschoolDay Care CenterLearning CenterPrivate SchoolChild Care Agency
Primrose School at Hope Valley Farms is an accredited daycare located in the Durham area that offers infant, toddler, preschool and pre-kindergarten programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.

Details

  • Wheelchair accessible entranceAvailable

Location

Primrose School at Hope Valley Farms
702 Juliette Drive, Durham, NC
27713, United States

Hours

Reviews

4.3
17 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
1
1 star
2
  • EZ
    Elizabeth Z
    Oct 4, 2025
    5.0
    My husband and I scheduled a tour here for our grandson because of his parents work schedule and need to find care for him soon. We had to reschedule multiple times because of our schedules and simply forgetting. We toured with Mrs. Shannon the Assistant Director. She gave us a very thorough and detailed tour of this school and answered all of the questions we had. The school is very clean and doesn’t resemble other local child care centers. I appreciate Shannon for her patience and time with us especially with our constant rescheduling. We will be enrolling very soon.
  • TM
    Tildsley McManus
    Sep 15, 2025
    5.0
    We are so grateful for Primrose at Hope Valley Farms! Our kindergartener just scored very high in both reading and math, and we truly credit the strong foundation, encouragement, and support they received here. The teachers and staff go above and beyond to create a nurturing environment while also challenging the kids academically. It’s clear that the Primrose approach really works, and we feel so thankful to have our child in such a caring, high-quality program.
  • SW
    Shaun Wagner
    Jul 8, 2025
    1.0
    11/14/25 edit: We have now had our child out of Primrose for 4 and half months. We've recently spoken to some of the parents who continue to keep their children at Primrose due to absence of other reasonable options. The child who routinely bites, kicks, pushes and otherwise harasses and injures the other children is still at Primrose. These parents are actively seeking out other options due to this problem child continuing to injure their children, but have not found other options as of yet. Again, if you want your children to be in a safe environment, please look elsewhere. Primrose does not prioritize the safety of your child. We have had a very mixed experience with Primrose. When we first enrolled our son as a 2 year old we had nothing but good things to say about both the school and the teachers. All of the teachers have been very kind and good with our son, they’ve asked after him when he was not well, they’ve been consistently attentive to his needs. We love his teachers, Miss Annette and Miss Angel and continue to have the utmost regard for them. The school administration, however, has become a huge cause for concern. There has been a problematic child in our child’s classroom (2-3yo) who has exhibited escalating violent behavior, including kicking, pushing, hitting and biting. This other child has been hurting our son as well as other children in our son’s classroom. The teachers have been doing what they can to mitigate these instances, including moving the problem child to another classroom and sending the child home for the day, but the school administration has refused to take these escalating violent episodes seriously. We had a meeting with a leadership member of the school earlier this spring and were reassured that they were in the process of addressing this problematic child, and they have been doing so all spring. The issues with this child have been going on for several months and multiple children have been hurt, but the school has refused to take action. Our son has been bitten 3 times by this same problematic child. Again, after the 3rd bite we requested another sit down to talk about next steps. Primrose administration refused to sit down with us to further discuss the problem child. When we suggested that we may withdrawal our son from the school because of their apparent lack of concern for our son’s and other children’s safety, they quickly agreed that should be the course of action and immediately refunded our monthly tuition payment. Speaking with other parents in our child’s class, we have come to find out that the behaviorally challenged child routinely bites, hits and injures most of the other kids in the class. We found out after we withdrew our son that the week or so before we withdrew our son other parents withdrew their child after the problemed child gave their child a black eye. We know that the teachers have been doing their duty in reporting each incident, but that’s is all the intervention the teachers are allowed aside from separating children when they become too much. Given that multiple other children have been affected by the wayward child on a regular basis, and at least two children have left the school because of these incidents, it’s clear that the administration doesn’t have much regard for the safety and well being of the children enrolled at Primrose. After all of this, we cannot in any way recommend Primrose. If you have any concern for the safety of your child please look elsewhere because apparently Primrose is not in any way interested or prepared to dismiss a child who regularly hurts others children. They would rather that well behaved children with concerned parents withdrawal than dismiss a child with escalating violent behavioral issues.

Frequently Asked Questions About Primrose School at Hope Valley Farms

What is Primrose School at Hope Valley Farms’s policy regarding staff and students who may be ill?

We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.

What gets disinfected and cleaned on a frequent basis?

Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62