Trellis Lane KinderCare

Reviews

• KS

  kay s

  Feb 19, 2026
  1.0
  We enrolled our 2 year old at the Trellis Lane location hoping for a supportive preschool environment. Over time, we were told there were frequent behavioral concerns, including serious allegations. However, when we requested documentation, there was only one incident report on file and no consistent behavioral tracking until the week we withdrew. We were not always notified immediately of same day incidents. Our child was often removed from the classroom when overwhelmed rather than supported within the group. Communication and reporting decreased after staffing changes, and staff turnover appeared frequent. After requesting clearer documentation and a formal plan, we made the decision to withdraw due to safety and supervision concerns. We encourage parents to ask detailed questions about documentation practices, incident reporting timelines, staffing consistency, and how emotional regulation is supported in the classroom.
• MM

  Melissa Manning

  May 13, 2025
  5.0
  My three children have been attending KinderCare Trellis Lane for three years now. We have had a wonderful experience. The Pre-K classroom teacher and curriculum, prepared my daughter for kindergarten. Summer camp is so much fun for all age groups. I would recommend this center to everyone!
• DF

  Deidra Fellows

  Apr 25, 2025
  5.0
  After a really horrible experience at the first daycare I sent my now 7 month old daughter to, I started reaching out to other daycares in my area. Ms. Dana was so friendly and welcoming and stated that they had a waitlist but could get her in in a couple of months. I came and toured and shared my concerns and not only did she reassure me that things would be different, she was able to show me how - Thank you for easing my anxiety after such an awful experience. I would also like to shout out my daughters teachers: Ms. Tiondra - Thank you for being a bright, shining face first thing in the morning. She is always in such a positive mood and greets every baby with a warm smile. You can tell she genuinely loves what she does and she treats all of the babies as her own. Keep up your amazing work! Ms. Jessica - Thank you for welcoming my daughter in with open arms. I love that you get her to smile so early in the morning. It shows that you care about the children that you work with and you can tell by how happy the babies are to be there. Thank you for doing such great work and teaching your babies! Ms. Melissa - I can't thank you enough for working with my schedule and making sure that my child's needs are met. Your flexibility and reassurance has helped me so much with the anxiety of this transition. I love all of the activities that you and your class participate in every day - You can see on their faces how much joy the activities bring them. I know this is a difficult job and I can't thank you enough for teaching my daughter every day! Ms. Diana: Thank you for treating my daughter as one of your own! You are so patient and kind with the babies and I know they love their afternoons with you, even if it is for a short time. The afternoon ladies - Even though you don't work directly with my daughter, thank you for welcoming her and being a friendly face when we come and pick up in the evenings!
• CK

  Cindy King

  Mar 1, 2019
  5.0
  Love this center, they help you with your children's needs and do care about the kids. My child has been learning a lot thru his one year in this center.

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