Congress Street KinderCare

Reviews

• AA

  Anonymous

  Nov 9, 2025
  5.0
  After reading the most recent review I feel the need to respond on behalf of the director and her team. My child is currently attending the Congress Street KinderCare and we could not be happier. Our child is currently struggling with biting and although we feel terrible about it, Kayla and her team have continued to show us nothing but respect and support for this situation. I imagine it must be difficult to be on the receiving end of this specific situation as Kayla has been very transparent with the concerns this behavior brings forth in the classroom. As a result, we have been partnering with the KinderCare team on best practices to prevent this behavior from taking place and will continue to do so until it is resolved. We feel awful about this situation and the repercussions it must have but we cannot say enough good things about how management and her team handle these issues. Communication is very transparent and the director and her staff are always working together to ensure the safety of the children come first.
• JM

  jaqueline Morales

  Nov 6, 2025
  2.0
  My son attended Kinder care for a little over a year. I removed him due to the director not caring that he was being bit to the point bruises were left on him, I had to bring the bite marks to their attention and I was told they didn't realize it but there is no way he got bit that hard and he didn't cry. On top of it he was being bit by a child that wasn't even in his classroom. When I spoke to the director the second time it happened she brushed it off as if it was normal for a PRESCHOOL child to go around biting other children, that is TODDLER behavior. When asked what was in plan for this to stop happening she told me i could bring my child between 9am-330pm because apparently she doesn't understand that some people have one income and cant change their job schedule to make her job easier because it seemed absolutely nothing was being done. The director then stated that it wasn't just my child being bit like it justified that situation. oh and all the positive reviews are due to the director always offering pizza day for the kids if they get a certain amount of good reviews in a certain time. If you want a daycare that the director actually cares don't put your kid here. Its unfortunate that the good teachers there have such a crappy director.
• PA

  Pelin Akan

  Oct 3, 2025
  5.0
  I cannot say enough wonderful things about our experience at Congress Street KinderCare. My son began attending at six months old and has truly thrived ever since. All of my son's wonderful teachers and the administration have consistently made us feel like family, and I have complete peace of mind knowing he is always in the best hands. I would especially like to thank the directors Ms. Kayla and Ms. Desiree for the care, attention, and encouragement they have given Ryan. Every member of the team is caring, professional, and deeply dedicated to the children. I am beyond grateful for the love, support, and learning opportunities they have provided, and I wholeheartedly recommend this center to any family seeking the very best care and education for their child.
• RR

  ramya

  Aug 22, 2025
  5.0
  Our daughter had great time here. The staffs here took care of her very well, especially Gabby. I could see lot of development with her. I appreciate all the staff for being extremely patient and showing so much love. They engage toddlers with more fun filled activities, which is essential for improving their cognitive development.
• SB

  Sasha Barden

  Jun 5, 2024
  5.0
  Our kids have been going to Kindercare for 6 years, and previously there had been some difficult times. Currently, we love it and feel that the center has really stabilized and feels much more like a community than it has in any of the previous years. The director, Kayla is great at communicating and the kids absolutely love her. Ms. Marissa has been so good for our son, she is caring, kind and understanding even when he has difficult days. We will continue to stay at Kindercare until we are ready for kindergarten!

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