AH
Alicia Harrington
Apr 11, 2025
Our experience with Primrose had been almost entirely positive up until a couple months ago. Our daughter attended for two years, and we started our younger son just after he turned one. The teachers have been wonderful; of course some stand out more than others, but we had never had a problem or concern with any teacher or classroom.
Our son recently transitioned to the "Preschool Pathways" classroom, as soon as he turned 2.5. Our first impression was lukewarm, as it seemed like there were a lot of kids in there. There seemed to be one experienced teacher who had a handle on the kids, but unfortunately our son's first week in that classroom was her last week at Primrose. We are not unfamiliar with the adjustments (sometimes uncomfortable) that come with moving up classrooms at a daycare, so we didn't worry too much.
I have no ill will towards Primrose nor do I have any desire to air dirty laundry. My intention with this review is simply to provide other parents with information, that I, myself, found difficult to find and get clarification on. Kansas changed their daycare ratios in 2024. For the age group of 2.5-3 year olds, the ratio is entirely dependent on what the classroom "is licensed for". If a classroom is licensed for 2 (but not yet 3) year olds, the ratio is 1:7 with a max of 14 kids in the classroom. If a classroom is licensed for “2.5 - school age”, then the ratio is 1:12 with a max of 24 kids. It does not matter how many of those children are between 2.5 and 3.
Our son's classroom had 17 children in it. All 2.5 to 3. Perhaps there was a kid or two who was very recently 3 but certainly no kids close to "school age". Primrose has classrooms specifically for 3 year olds, and 4 year olds, so, in my opinion, they do not really need a classroom that spans multiple ages. But that’s what the classroom is licensed for, clearly, so they can exceed the ratios they would otherwise adhere to if the room was licensed for the narrower age group it actually serves. These ratios also mean that if there is one teacher in the room, they do not "require" a second teacher until the 13th child arrives.
I do want to note that this is not a violation or fraudulent in any way. The new Kansas law seems (to me) to be specifically ambiguous so that centers are able to flex ratios and flex classrooms more easily. I can understand this necessity, but in the case of our son, it seems that this led directly to a lack of order and an increase in incidents in our son's classroom. Our son had multiple (minor!) injuries that we were never informed about. We were frequently witnessing chaos during drop off and pick up. Our son started having behavioral issues that he had never exhibited in his previous class. During one drop off, the teacher had 10 or 11 kids in the room with her and she was alone. My son ran off to play with a truck and was promptly yanked backwards by his hood (pulling on his neck) by another child. It is not the child's fault, nor the teacher's fault, in my opinion. I certainly couldn't safely supervise eleven 2.5 year olds, so why would I expect the teacher to be able to?
My perception is that Primrose is taking advantage of the ratios to put more kids into a class that previously would have had less children. That's their right under the new law, but I also think it is disingenuous to market yourself as a "premier" childcare location and then make decisions that so clearly prioritize profits over the care the children are receiving. And, if I had to guess, the teachers were not involved in this decision.
Worth noting that when switching centers, it was not difficult to find another provider that maintains 1:7 ratios until 3 years of age.