Primrose School at Grand Park

Reviews

• BD

  Bryan D

  Feb 10, 2026
  1.0
  We enrolled with Primrose Westfield in August 2025 while expecting our baby in December. We were told we could tentatively secure an infant classroom spot for July 2026 and were required to put down a large deposit to hold that place. Due to health concerns, we only needed to delay his start date by five months, which would make him about one year old and moving into the toddler classroom instead of the infant room. Despite this small and very reasonable adjustment, we were told we would forfeit our entire deposit, have to pay a brand-new deposit, and that the earliest toddler availability wouldn’t be until August 2027. So even after planning nearly a year in advance and paying a large deposit, there is essentially zero flexibility for normal life or health circumstances. Losing your deposit simply because your child ages into the next classroom feels unreasonable and unfair. On top of that, tuition is around $2,600 per month, which makes the lack of flexibility and customer care even harder to justify. Very disappointing experience. I would strongly encourage other parents to carefully review the deposit and scheduling policies before committing.
• BB

  Brittani Brodt

  Apr 12, 2021
  5.0
  I can't begin to say enough about this school. Amanda is absolutely fabulous and my son loves his teacher. He has said numerous times he loves school. On off-days (he's PT) he even asks if he gets to go to school today. I love the peace of mind that provides us. I also love the constant updates about his day with the app along with photos and videos. We get to see how much he's enjoying it. That being said, I came on here to praise his teacher about our potty training struggles. She came down to the entrance to speak with me one-on-one about the plan to help him be successful. She eased my mind and I know he is in great hands. I know not many schools/programs are that involved with the process and being on board with what we are doing at home. Thank you Primrose.
• KE

  Kurt Evans

  Mar 11, 2021
  5.0
  My wife and I recently enrolled our kids at Primrose Grand Park and they are enjoying their new daycare so much. They previously went to another (not Primrose) facility and after being bumped multiple times due to their staffing issues we made the switch. We couldn't be happier that our kids talk so enthusiastically about their day and the teachers post many pictures and updates throughout the day. We should have switched to Primrose Grand Park long ago. From when I first contacted Primrose Grand Park, Amanda has been so professional, helpful, and clearly loves the kids. She's been available to answer questions and clarify things when needed. If you're considering child care, I highly recommend Primrose Grand Park.

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