Skyrise School on Whitcomb Ave

Reviews

• CC

  C

  Feb 12, 2026
  2.0
  I was with this specific KinderCare for almost 6 years, and for the most, I appreciated the staff and how they treated my children. But in the recent year, when management changed and they became "Skyrise", it became terrible to deal with. There was always issues with them closing certain classrooms the day of because they were short staffed, but it was issues I overlooked or worked around because of the sincerity of my children's teachers and their directors. Unfortunately, when their higher up management changed, they were forced to as well. When I fell behind on ridiculously high payments (higher than almost anyone in the area when you're paying out of pocket), I repeatedly requested a written payment plan and was told one would be provided, but it never was. Communication was inconsistent, and expectations changed verbally. After unenrolling my child, I still tried to reach out multiple times to take care of the balance in a way that didn't require paying unreasonably high payments. They responded once and said they would get back to me with the appropriate contact and never did. Instead of honoring the request for a formal agreement, the balance was sent to collections after two months of unenrolling. The lack of follow-through and clear communication is extremely disappointing from a daycare I once respected extremely. The switch in management took this place from somewhere that felt like a second family for your kids to a cold business focused only on the bottom dollar. I understand this is a business, but the way this was handled was extremely disappointing and lacked clear follow-through. If you're lucky enough to get CCDF, this is an okay establishment. Their in class room teachers are nice and my kids did love them, but one of my children did struggle in her transition to pre-k, despite reassurances from staff that she was doing great on all assessments.
• SB

  Seth Brown

  Jul 16, 2020
  5.0
  All of the staff here are fantastic. They clearly care about our son and work incredibly hard to make sure he is well cared for. They are always responsive to any questions or concerns that we have ever brought up and take us seriously. They are also providing an amazing education with lots of crafts and activities, and they're working very hard to keep the center safe and clean in the middle of this pandemic. We couldn't be happier with them!
• AF

  Ashley Frazier

  Aug 21, 2017
  5.0
  WHEN I SAY I LOVE THIS PLACE I REALLY MEAN IT!!!! These ladies are awesome!! they always listen to me and they always make sure that no matter my concern its always addressed with compassion and professionalism . They always try to go above and beyond for all of the children. The kids do not mind going and sometimes do not want to leave.

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